Summary
Overview
Work History
Education
Skills
Timeline
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James Ha

Hillsborough,CA

Summary

Results-driven HR Specialist with a strong background in HR operations, talent acquisition, and recruiting coordination. Proven track record in streamlining onboarding processes, driving compliance, and optimizing efficiency across HR workflows. Skilled in leveraging data-driven methodologies to enhance recruitment, employee engagement, and operational processes, contributing to organizational success.

Overview

3
3
years of professional experience

Work History

Human Resources Specialist

Assurance IQ
06.2023 - 05.2024
  • Successfully streamlined the onboarding process through creating automated systems reducing onboarding time by 70% and increasing efficiency for over 500 new hires
  • Administered HR policies and procedures, including maintaining employee records, handling employee inquiries, and ensuring compliance with labor laws and regulations
  • Coordinated with recruitment and WFM departments to create efficient onboarding problem solving channels
  • Standardized new onboarding methodologies resulting in a 20% reduction in employee onboarding spillover week-to-week
  • Maintained and verified over 2000 preexisting and new hires in compliance with new DHS I9 verification guidelines
  • Assisted with onboarding/offboarding, IT, Payroll, Leave, Benefits, HRIS support inquiries through company JIRA ticket system
  • Streamlined processes in ATS and First Advantage for candidate information entry, interview feedback, and background screenings, and ensured data accuracy and compliance while providing training and support to team members contributing to enhanced recruitment efficiency and informed decision-making
  • Oversaw IT/Equipment roster and bulk IT ticketing queries ensuring the portioning and arrival of equipment for all hires
  • Maintained data flow between company HRIS systems (Lever, Sora, Paylocity)
  • Participated in weekly collaborative sessions with various teams such as Onboarding, IT, HRBPs, Points of Contact (POCs), and legal, aimed at enhancing the employee onboarding journey from beginning to end

Program Administrative Assistant

League of Legends Esports
09.2022 - 05.2023
  • Oversaw employee lifecycle including recruitment, maintenance, and termination using organization ATS (Lever)
  • Assisted with talent acquisition of over 10 members by creating job postings, sourcing, and managing entire interview processes

Head Operations Manager

UC Davis Esports
09.2021 - 06.2022
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas leading to 5-10% in increased week-to-week performance improvements
  • Led practice, game reviews, and facilitated group discussions creating a more competitive gaming environment leading to an undefeated run at NECC Champion's Cyan Division
  • Collaborated with players to set performance benchmarks based on statistical trends, resulting in a 2-6% improvement in key performance indicators, showcasing the effectiveness of data-driven coaching methodologies

Education

Bachelor of Arts - Psychology

UC Davis
Davis, California
05-2022

Skills

  • HRIS - Paylocity
  • ATS - Lever
  • Excel (pivot tables and VLOOKUP)
  • Atlassian Products (Jira, Confluence)
  • Project Management
  • Employee Relations
  • HR Policy and Compliance
  • Operations

Timeline

Human Resources Specialist

Assurance IQ
06.2023 - 05.2024

Program Administrative Assistant

League of Legends Esports
09.2022 - 05.2023

Head Operations Manager

UC Davis Esports
09.2021 - 06.2022

Bachelor of Arts - Psychology

UC Davis
James Ha