JAMES HACKER
Salem,IN
Summary
Dependable employee with a solid background within the organization, prepared to leverage skill set to effectively lead daily operations of the service station. Proven track record of maintaining accurate records and ensuring customer satisfaction. Developed ability to handle high-pressure environments with excellent problem-solving skills and effective time management. Commitment to delivering exceptional service and ability to thrive in fast-paced settings make an ideal candidate for this role.
Overview
13
13
years of professional experience
Work History
Delivery Driver/Courier
FedEx Transport Company
03.2022 - Current
- Communicate clearly and promptly in a time-sensitive, noisy operational setting
- Cultivate positive interactions with customers and uphold a professional appearance
- Conduct routine inspections and upkeep of company vehicles to ensure they are in optimal working order
- Efficiently complete assigned routes within the specified time frame
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Fishing Department Team Lead
Bass Pro
07.2020 - 03.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Responsible for ensuring that merchandise was presented well, inventory was controlled, and prices were accurate.
Heavy Equipment Transport Driver
RA Libs Incorporated
01.2018 - 07.2020
- Safely operating a truck with a Gross Vehicle Weight exceeding 80,000 pounds
- Transporting heavy equipment and materials securely, prioritizing safety
- Conducting routine maintenance on hauling equipment while ensuring efficient operation
- Contributed to the company''s reputation as a reliable transporter, consistently meeting or exceeding performance expectations.
Quality Control Inspector
Blue River Wood Products
06.2012 - 01.2018
- Measure the product dimensions, evaluate functionality, and compare the final product against the specified requirements
- Document inspection findings by completing detailed reports and performance records
- Perform regular quality assessments on all outgoing products
Education
High School Diploma -
Salem High School
Salem, IN05.2012
Skills
- Proficiency in Safety Awareness and Regulatory Compliance
- Strong Communication and Customer Service Skills
- Exceptional Attention to Detail
- Reliability in Professional Responsibilities
- Ability to Collaborate Effectively
- Demonstrated Physical Endurance
- Eagerness for Continuous Learning
- Proficiency in Stress Management
Related Work Skills
- Proficiency in Safety Awareness and Regulatory Compliance
- Strong Communication and Customer Service Skills
- Exceptional Attention to Detail
- Reliability in Professional Responsibilities
- Ability to Collaborate Effectively
- Demonstrated Physical Endurance
- Eagerness for Continuous Learning
- Proficiency in Stress Management
Timeline
Delivery Driver/Courier
FedEx Transport Company
03.2022 - Current
Fishing Department Team Lead
Bass Pro
07.2020 - 03.2022
Heavy Equipment Transport Driver
RA Libs Incorporated
01.2018 - 07.2020
Quality Control Inspector
Blue River Wood Products
06.2012 - 01.2018
High School Diploma -
Salem High School
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