- Gym Workouts
- Team Sports
JAMES HAHN
Oriental,NC
Summary
A TS cleared professional leader with a Bachelor of Science in Business with a concentration in Information Systems. An Experienced Manager, Branch Chief, Program Manager, Logistician, Maintenance Manager, Senior Enlisted SNCO of Marines, and Information Technologist with various agencies. Skilled in multi-agency and joint taskforce operations having worked with all Branches of the Military, DOD, DHA, DHS, NSA, Civil Service personnel, and has worked as a contractor for various companies in various roles.
Diligent [IT Professional] with comprehensive background in installation and maintenance. Successfully executed complex installations and ensured high customer satisfaction. Demonstrated ability in troubleshooting and problem-solving to meet client needs.
Overview
20
20
years of professional experience
2
2
Certification
Work History
Installation Technician III
SHIPCOM.AI
03.2025 - Current
- Installed and configured various systems to meet client specifications.
- Conducted routine maintenance and troubleshooting on installed equipment.
- Collaborated with team members to improve installation processes and workflows.
- Trained junior technicians on best practices for equipment handling and safety protocols.
Handyman
Handyman4hire, LLC
08.2021 - Current
- Provide cost estimates and invoices for various projects requested by customer for Handyman services.
- I provided business & home repair services such as painting, pressure washing, plumbing, light electrical, drywall, tree services, and other construction services as needed for customers on a regular basis.
Field Service Technician
APEX
01.2023 - 03.2025
- Install, configure, service, repair, and maintain Information Technology (IT) systems in both a stand-alone and client-server environment, including Microsoft (MS) server, Defense Message Systems (DMS), and other authorized IT systems as well as hardware and software for network services, storage networking devices, and servers.
- Integrate multiple Information Systems (IS) in a networked environment.
- Evaluate and resolve customer IS problems.
- Effect required hardware upgrades and repair to maintain mission capability.
- Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network.
- Install, optimize, and troubleshoot Local Area Network (LAN) and Base Area Networks (BAN).
- Experience with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT).
- Must possess a Computing Technology Industry Association (CompTIA) A+, CompTIA Network+, Cisco Certified Network Associate (CCNA), Microsoft Technology Associate (MTA), or a Microsoft Certified Solutions Associate (MCSA) certification
Jr Cyber Security Analyst
RMC
05.2021 - 08.2021
- Processing and responding to system access requests from end users
- Providing help desk support on behalf of the IA team
- Assisting with the development of system IA documentation to support certification of compliance to applicable standards including RMF and DCID 6/9
- Working with systems owners, government managers, and other stakeholders to manage cyber security requirements
- Maintaining records of such scans, as required by C&A guidelines.
- Assisting ISSOs in responding to Information Assurance Vulnerability Alerts (IAVAs) as necessary to address systems vulnerabilities
- Assisting in the reviewing of systems security utilization logs per cyber security standards
Information Systems Security Officer
Unissant
02.2020 - 05.2021
- Implement and enforce all DoD IS and PIT system cybersecurity policies and procedures, as defined by cybersecurity-related documentation.
- Ensure that all users have the requisite security clearances and access authorization, and they are aware of their cybersecurity responsibilities for DoD IS and PIT systems under their purview before being granted access to those systems.
- In coordination with the ISSM, initiate protective or corrective measures when a cybersecurity incident or vulnerability is discovered and ensure that a process is in place for authorized users to report all cybersecurity-related events and potential threats and vulnerabilities to the ISSO.
- Ensure that all DoD IS cybersecurity-related documentation is current and accessible to properly authorized individuals!
- Previous Experience
- D&Z Federal Services (Field Service Technician) 4/2019-2/2020, AIST (Computer Technician) 7/2018-4/2019 (COMSO 12/2017-7/2018 (Engineer 1), Optimus Technology 5/2017-12/1017 (Software Engineer), LEIDOS 1/2017-5/2017 (Systems Administrator), Eagle Alliance (CSRA) 3/2015–1/2017(Senior Associate Technician),American Security Programs (FPS Armed Security Officer) 8/2014–3/2015, General Dynamics (Senior Technician, Help Desk) 1/2014-3/2014, Prince Telecom (Cable Technician) 8/2013-11/2013, Dynamic Research Corporation (Systems Administrator III) 8/2012-4/2013, National Security Agency (NSA) (Branch Chief) 05/2011 – 10/2011, NSA (Computer System Architect) 08/2009 – 05/2011, L-3 Communications (Systems Administrator) 03/2008 – 08/2009, TEKsystems (Desktop Support Technician) 12/2007 – 03/2008, CACI (Customer Service Technician) 06/2007 – 10/2007 BSA LB&B Associates (Computer Operator) 11/2006 – 06/2007, Eagle Alliance (IT Help Desk Support) 11/2005 – 11/2006, NSA (Police Officer) 1/2005 – 10/2005, U.S. Marines, (Mechanic/Recruiter/Maintenance Manager) 11/84 -11/2004
Education
Bachelor of Science - Business with a concentration in Information Systems
University of Phoenix
Columbia, MD04.2014
Skills
- Equipment installation
- Power tools operation
- Worksite safety
- Customer service
- Cable management
- Problem analysis
- Troubleshooting
- Troubleshooting skills
- Outdoor installations
- Software configuration
- Job planning
- Specialty tools
- Installation planning
- Quality assurance
- Hardware assembly
- Telecommunications
Affiliations
- Freemason
- Marine Corps League
Certification
- Federal Law Enforcement (Mixed basic Police Training) Certification
- Security + CE (current) Good through 2025
Interests
Timeline
Installation Technician III
SHIPCOM.AI
03.2025 - Current
Field Service Technician
APEX
01.2023 - 03.2025
Handyman
Handyman4hire, LLC
08.2021 - Current
Jr Cyber Security Analyst
RMC
05.2021 - 08.2021
Information Systems Security Officer
Unissant
02.2020 - 05.2021
Bachelor of Science - Business with a concentration in Information Systems
University of Phoenix
Training Classes
- Windows Command Line class
- Windows Power Shell class
- SANS Security Essentials class
- Fiber Optic Theory/Maintenance Tech class
- Breakup static Routing and Switching class
- VMWare Install, Configure & Manage class
- Lean Six Sigma Green Belt Training class
- Network + class
- Security + class
- RH124 Red Hat System Administration I
- Symantec DLP 15.0 Class
- EMASS
- DISA HBSS Admin/ePO 5.92/ 5.3
- DISA ACAS 5.3
- Tanium Operations & Security Essentials
- Tenable /Security Center