Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse conditions. Proficient in organizing, appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
11
11
years of professional experience
Work History
Care Provider
Mary Brownell
01.2009 - 11.2019
Enhanced patient comfort by providing compassionate and attentive care.
Reduced patient anxiety and stress through effective communication and active listening skills.
Promoted patient independence by assisting with daily living tasks, such as grooming, dressing, and meal preparation.
Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
Maintained a safe and clean environment for patients by adhering to infection control protocols and performing regular housekeeping duties.
Provided emotional support for patients and their families during difficult times, offering companionship and a listening ear.
Assisted in the administration of medications under the supervision of registered nurses, ensuring accuracy, timeliness, and proper documentation.
Contributed to a positive atmosphere in the care facility by fostering strong relationships with both patients and colleagues.
Increased patient satisfaction by promptly addressing concerns or complaints and taking corrective action when necessary.
Supported physical therapy goals by helping patients perform prescribed exercises safely and effectively.
Ensured continuity of care by maintaining accurate records of all interactions, interventions, observations, and outcomes related to each patient''s progress.
Clerical Assistant
Donna Poppelwell, Windows By Jericho
08.2012 - 08.2015
Streamlined office processes by organizing and maintaining efficient filing systems.
Enhanced team productivity by providing administrative support and coordinating schedules for multiple departments.
Contributed to a positive work environment by promoting effective communication among team members.
Provided exceptional customer service, addressing client concerns promptly and professionally.
Maintained calendar appointments for senior staff members, optimizing time management within the organization.
Expedited project completion by assisting with research and gathering necessary information for various initiatives.
Facilitated timely mail distribution by sorting incoming letters/packages and preparing outgoing items for shipment.
Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
Provided clerical support to company employees by copying, faxing, and filing documents.
Interacted with customers by phone, email, or in-person to provide information.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.