Dynamic retail professional with a proven track record at Best Buy, excelling in 5-star customer service and leading by example. Recognized for enhancing inventory processes and training new associates, while embracing change to drive team success. Skilled in merchandising and fostering a collaborative environment, ensuring optimal store performance.
. Primary Clothes Runner. Responsible for both restocking clothing items, and coordinating efforts across team on completion of minimum number of articles moved an hour.
. Within 1 months of hire, was put in charge of training new hires on floor layout, color coordination system, and cross department support with Linens, Accessories, and Toys.
. Was hired to help organize large unsorted overstock, and to relabel and develop new system for both intake and distribution of restock titles.
. Primary employee in charge of designing and building new displays, both company provides and self created.
. Inventory duties including truck unloading, receiving, picks and packs, and ad set.
. 4 months in, was named Co-Lead on Trucks with Dean Hummel to help facilitate faster, more efficient unloading procedures.
. Merchandising responsibilities not limited to but including: Downstocking, display sets and functionality checks, DTL assigning for Merch team, post truck leadership (communicating and level setting PF Supervisors instructions for team) and other duties as needed.
. All previous responsibilities as well as level 2 functionality execution and direct control over the assignment of planogram completion across the team.
. All precious Sales duties, in addition:
. Shadowing, coaching, and creation of Feedback for other associates to aid in their development.
. Handling of MOD issues as they arise.
. Execution, and occasional creation of, new sales strategies. Especially as they relate to areas of personal expertise such as Computers and Home Theater.
. Key Holder closing and opening responsibilities, as previously during Holiday's, but year round.
. Cash Office. Namely creation of deposits, balancing of drawers, investigating overages and underages, and closing of the sales day.
5 Star Customer Service
Leading by Example
Empathy
Embracing Change