Summary
Overview
Work History
Skills
Timeline
Generic

James Hallas

Homestead

Summary

Dynamic retail professional with a proven track record at Best Buy, excelling in 5-star customer service and leading by example. Recognized for enhancing inventory processes and training new associates, while embracing change to drive team success. Skilled in merchandising and fostering a collaborative environment, ensuring optimal store performance.

Overview

14
14
years of professional experience

Work History

Merchandise Associate

Salvation Army Thrift Store
09.2011 - 09.2017

. Primary Clothes Runner. Responsible for both restocking clothing items, and coordinating efforts across team on completion of minimum number of articles moved an hour.

. Within 1 months of hire, was put in charge of training new hires on floor layout, color coordination system, and cross department support with Linens, Accessories, and Toys.

Sales Associate

Bradley's Book Outlet
05.2014 - 10.2014

. Was hired to help organize large unsorted overstock, and to relabel and develop new system for both intake and distribution of restock titles.

. Primary employee in charge of designing and building new displays, both company provides and self created.

Retail Inventory Associate

Best Buy
01.2015 - 01.2017

. Inventory duties including truck unloading, receiving, picks and packs, and ad set.

. 4 months in, was named Co-Lead on Trucks with Dean Hummel to help facilitate faster, more efficient unloading procedures.

Retail Merchandising Associate

Best Buy
01.2017 - 01.2019

. Merchandising responsibilities not limited to but including: Downstocking, display sets and functionality checks, DTL assigning for Merch team, post truck leadership (communicating and level setting PF Supervisors instructions for team) and other duties as needed.

Planogram and Functionality Expert

Best Buy
01.2019 - 01.2020

. All previous responsibilities as well as level 2 functionality execution and direct control over the assignment of planogram completion across the team.

Sales Associate

Best Buy
01.2021 - 01.2023
  • Sales, Customer Service, mentorship for new employees, and general fill in roles as required cross departments.

Shift Lead

Best Buy
05.2023 - Current

. All precious Sales duties, in addition:

. Shadowing, coaching, and creation of Feedback for other associates to aid in their development.

. Handling of MOD issues as they arise.

. Execution, and occasional creation of, new sales strategies. Especially as they relate to areas of personal expertise such as Computers and Home Theater.

. Key Holder closing and opening responsibilities, as previously during Holiday's, but year round.

. Cash Office. Namely creation of deposits, balancing of drawers, investigating overages and underages, and closing of the sales day.

Skills

    5 Star Customer Service

    Leading by Example

    Empathy

    Embracing Change

Timeline

Shift Lead

Best Buy
05.2023 - Current

Sales Associate

Best Buy
01.2021 - 01.2023

Planogram and Functionality Expert

Best Buy
01.2019 - 01.2020

Retail Merchandising Associate

Best Buy
01.2017 - 01.2019

Retail Inventory Associate

Best Buy
01.2015 - 01.2017

Sales Associate

Bradley's Book Outlet
05.2014 - 10.2014

Merchandise Associate

Salvation Army Thrift Store
09.2011 - 09.2017
James Hallas