Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Hanes

Pearl River,LA

Summary

Dynamic Icing Master at Sugar Love Bakery, recognized for exceptional attention to detail and creativity. Enhanced client satisfaction through personalized cake designs and efficient project management. Proficient in food safety compliance and team training, consistently delivering high-quality results while fostering strong client relationships. Committed to continuous learning and adapting to industry trends.

Overview

9
9
years of professional experience

Work History

Icing Master, Cake Decorator

Sugar Love Bakery
01.2024 - Current
  • Consistently received positive feedback from clients regarding attention to detail, creativity, professionalism.
  • Collaborated with clients to develop personalized design concepts, resulting in uniquely tailored spaces.
  • Enhanced client satisfaction by delivering high-quality decoration services within given timeframes.
  • Organized workflow efficiently to meet tight deadlines, enabling timely project completion.
  • Implemented creative solutions to overcome unexpected challenges during the decorating process.
  • Stayed up-to-date with industry trends, incorporating fresh ideas into design concepts.
  • Streamlined processes and procedures to improve overall efficiency within the decorating team.
  • Trained junior decorators in best practices and techniques, fostering professional growth within the team.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Conducted post-project follow-ups with clients to ensure satisfaction levels were maintained over time.
  • Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
  • Negotiated with contractors to ensure work was completed to high standard, on time, and within budget.
  • Achieved cost-effective project outcomes by reusing and repurposing existing decor elements creatively.
  • Increased client satisfaction by efficiently managing timelines and ensuring project completion within agreed deadlines.
  • Fostered strong relationships with suppliers to secure best prices on high-quality decor materials.
  • Coordinated with clients to understand their vision, leading to highly personalized and satisfying decor outcomes.
  • Read job orders and inspected workpieces to determine work procedures and materials required.
  • Inspected finished workpieces and products, assigned grades and removed unacceptable items.
  • Maintained production and processing equipment in clean states and good working order to optimize performance.
  • Loaded items into ovens or furnaces with consistent actions to maintain overall production line speed.
  • Attached decorative or functional accessories to products and positioned patterns on equipment, materials and workpieces to complete desired production actions.
  • Selected, weighed, mixed and added production input materials in correct proportions and order of operations.
  • Filled cracks, imperfections and holes in workpieces or products for smooth and high-quality looks.
  • Cleaned workpieces and products, applied coatings and buffed surfaces to achieve desired finishes.

Floor Technician, Custodial Tech

State Of Texas
05.2016 - 05.2023
  • Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
  • Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
  • Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
  • Used Type equipment to clean and maintain hardwood, ceramic, and laminate floors.
  • Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
  • Quietly waxed, buffed and vacuumed floors in Type organization.
  • Managed time effectively to ensure all assigned tasks were completed within designated deadlines without compromising quality.
  • Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
  • Contributed to a positive working environment by collaborating closely with colleagues and assisting them when needed.
  • Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
  • Performed regular inspections of floors throughout the facility to identify areas requiring additional attention or maintenance.
  • Communicated regularly with supervisors regarding progress updates on specific projects or any issues encountered during the course of work.
  • Developed proficiency in using various types of floor care machinery through hands-on experience and training sessions.
  • Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
  • Ensured proper disposal of waste materials after cleaning jobs were completed, adhering to environmental regulations and company policies.
  • Improved overall cleanliness by efficiently operating floor maintenance equipment such as scrubbers, buffers, and carpet extractors.
  • Upheld strict adherence to safety guidelines while using chemicals and equipment to prevent accidents or injuries on the job site.
  • Provided exceptional customer service by addressing any issues or complaints in a timely manner, maintaining positive relationships with clients.
  • Prioritized tasks effectively based on urgency and importance, optimizing productivity during work shifts.
  • Adapted to changing priorities and tasks as needed, demonstrating flexibility and a willingness to learn new skills.
  • Assisted in inventory management for cleaning supplies and chemicals, ensuring adequate stock for daily operations.
  • Exceeded client expectations with thorough attention to detail in all aspects of floor care services provided.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
  • Reduced facility maintenance costs by effectively maintaining and repairing floor care equipment.
  • Contributed to positive customer experience by maintaining impeccable floor conditions in high-traffic areas.
  • Implemented preventative maintenance schedule for cleaning equipment, reducing downtime and repair costs.
  • Collaborated with facility management to develop cleaning schedules that minimized disruption to daily operations.
  • Reduced slip and fall incidents by implementing rigorous floor cleaning and maintenance protocols.
  • Updated maintenance logs regularly, documenting cleaning activities and noting areas in need of repair.
  • Conducted regular inspections of floor conditions, identifying areas requiring immediate attention to prevent deterioration.
  • Responded promptly to feedback from facility staff and visitors, addressing any concerns related to floor maintenance.
  • Provided emergency floor cleaning services during unexpected spills or incidents, minimizing potential hazards.
  • Adapted cleaning techniques to suit different types of flooring, such as tile, hardwood, and carpet, enhancing their appearance and durability.
  • Maintained cleanliness and safety of floors across various facilities, ensuring hygienic environment for staff and visitors.
  • Enhanced team morale and cohesiveness by leading by example and providing constructive feedback on floor cleaning techniques.
  • Operated industrial cleaning equipment efficiently, covering large areas in minimal time for optimal productivity.
  • Ensured proper mixing and disposal of cleaning chemicals, adhering to health and safety standards.
  • Streamlined floor maintenance procedures, reducing time required for cleaning without compromising quality.
  • Achieved significant improvement in floor cleanliness and shine, utilizing high-speed buffing and polishing techniques.
  • Trained new staff on use of floor cleaning equipment and safety procedures, enhancing team efficiency and safety awareness.
  • Enhanced appearance and longevity of flooring materials with specialized cleaning techniques and products.
  • Maintained inventory of cleaning supplies and equipment, ensuring availability of necessary resources for tasks.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained floor cleaning and waxing equipment.
  • Operated buffers and burnishers to clean and polish floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Supervised supplies in inventory and submitted reorder requests.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Contributed to a positive work environment through strong communication skills and teamwork efforts.
  • Assisted in the preparation and setup of rooms for special events, ensuring timely completion and meeting client expectations.
  • Demonstrated adaptability by adjusting quickly to changes in schedules or task assignments as needed.
  • Maintained polished floors with regular sweeping, mopping, waxing, buffing activities as needed for pristine appearance.

Education

Wyndham School
Huntsville, TX

Skills

  • Cake decoration
  • Food handling safety
  • Precise Hand-eye coordination
  • Custom cake consultations
  • Strong communication skills
  • Food safety
  • Food safety compliance
  • Quality control
  • Social media promotion
  • Continuous learning and adaptation
  • Product inspection
  • Production-driven
  • Hospitality and accommodation
  • Attention to detail
  • Reliable and responsible
  • Team cooperation
  • Customer service
  • Critical thinking
  • Equipment cleaning
  • Supply ordering
  • Excellent math skills
  • Clear communication
  • Order taking
  • Adaptive and creative
  • Active learning
  • Inventory maintenance
  • Decision-making
  • Team Training
  • Opening and closing duties
  • Basic mathematics
  • Product wrapping and packaging
  • Client presentation delivery
  • Product promotion

Timeline

Icing Master, Cake Decorator

Sugar Love Bakery
01.2024 - Current

Floor Technician, Custodial Tech

State Of Texas
05.2016 - 05.2023

Wyndham School

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James Hanes