James Harness

Accomplished and results-driven sales professional with repeated success driving new business revenue, customer satisfaction, and profitability. Demonstrated ability to launch sales strategies that generate record-setting revenues. Expert prospector, presenter, and negotiator; able to produce high conversion rates through efficient sales cycle management. Stellar record of conceptualizing, coordinating, and steering sales distribution plans and establishing sales territories, quotas, and goals for sales representatives. Adept at generating qualified business leads, negotiating terms of contract, meeting/exceeding goals, and identifying/securing new sales opportunities. I have a credible history of fostering positive business partnerships/collaborations with vendors/suppliers, management peers, and key stakeholders to realize strategic business goals. Remarkable efficiency in maintaining compliance with health/safety standards and developing/implementing continuous improvement strategies to achieve business manufacturing goals.

• Home Inspection Certification
• Northland Area Business Association Trustee

• Sales & Service Executive, Fujitec Elevator, 01/2023, Present, Secure and maintain service accounts and repair work and develop and maintain strong relationships with new and existing customers so that the branch meets annual revenue goals., Manage service accounts by visiting customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants, including building relationships with any associated groups., Develop capital plans for customers to address their short- and long-term building needs., Establish New service agreements & prepare repair job proposals by estimating labor and other job costs.
• Regional Territory Manager, Star Dental Refining, 01/2020, 12/2023, Focused on increasing our customer base in established territories while simultaneously expanding into new territories, aggressive business development initiative in targeted territories and surrounding areas including Ohio, Michigan, Pennsylvania and West Virginia., Evaluate needs and build productive long-lasting relations., Maintain accurate and complete records of all customer contact in the company's mobile CRM system., Source new sales opportunities and close sales to achieve quotas., Development of new territories., Team lead to promote and mentor representatives throughout the United States., A winning attitude with a track record of closing new business and exceeding goals.
• North Region Commercial Manager, Pro-Vision Video Systems, 01/2019, 12/2020, Oversee and supervise North Region, including Ohio, Michigan, Indiana and Ontario Canada, while focusing on identifying and securing business growth opportunities., Deliver proactive support to current and new clients to improve client experience and generate new opportunities for business development., Devise and deliver video safety solution to a wide array of commercial fleet customers to meet and exceed customers' needs and requirements, while utilizing Microsoft and Act daily., Optimized profitability and revenue by travelling 35% to meet potential new and existing customers and 99% to identify new business opportunities.
• Sales/Service Manager, Silco Fire & Security, 01/2010, 12/2019, Delivered exceptional leadership and guidance to 8 routes 3 sales reps, and shop personnel to ensure continuous performance improvement and boost overall sales., Oversaw and monitored day to day sales operation within department to streamline entire operations., Planned, organized, and conducted monthly safety meetings, safety reports and training to ensure safety and security and employees, while strategically positioned as Safety manager., Conducted multiple operations, including forecasting Sales, prospecting sales calls, generating new sales, and formulating sales presentations to enable achievement of full business potential., Performed Safety operations, including meetings, accident investigations, and Facility inspections., Improved customer satisfaction and retention rates as well as ensured high level of quality by responding to customer service calls and conducting Public Relations/quality control visits., Achieved average growth of 11-15% annual sales, while generating 55%+ growth since 2010 by developing and implementing strategic plans.
• Route Sales | Sales, Silco Fire & Security, 01/2008, 12/2010, Conducted multiple fire operations, including transporting fire extinguishers requiring service, and monitoring fire extinguisher exit light accounts annually/monthly., Generated new revenue streams to the route for Service Silco customers within route., Performed Quality inspections on Route Technicians, and devised custom package solutions for Fire Protection needs for businesses with 2002,000,000 square feet., Ensured business development by selling/prospecting new accounts, prospecting and establishing new clients, and promoting Silco's total package solution., Improved continued customer loyalty by performing public relations visits with existing customers., Received Certifications, including portable fire extinguishers and pre-engineered.

• OSHA 10
• Safe Land training
• State License in Portable Fire Extinguishers
• Pre-Engineered Systems and Fire Alarms
• USA & OHSAA Swimming Official