Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Harper

Bryans Road,Maryland

Summary

Hardworking, dependable, team player, can work with /without supervision do not like to call out articulate about my work

Overview

37
37
years of professional experience

Work History

Material Handler

Mathesoninc
11.2022 - 12.2025

Carpenter's Helper

Charles Johnson
01.2009 - 12.2025
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Monitored tool and equipment condition and arranged repairs.
  • Completed installations of building structures, trim, flooring and cabinetry.
  • Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
  • Placed building paper over subflooring to protect final flooring material from water damage.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Completed precise joining and high-quality finish work by properly anchoring and bracing structures.
  • Led garages, residential homes and addition projects to completion.
  • Installed paneling on walls to deaden sound, complete decorations or absorb shock based on individual customer requirements.
  • Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
  • Assisted with project planning by measuring locations and pieces, marking points and skillfully cutting materials.
  • Boosted team performance by collecting debris, extra materials and tools to keep work areas clean and organized.
  • Set up and broke down scaffolding, shoring and other support systems to meet project requirements.
  • Worked under direction of Job title to complete Type and Type work independently.
  • Helped Job title install Type and Type by bracing heavy pieces, gluing components and collecting desired tools.
  • Established precise reference points and plumb lines with use of bobs and rods.
  • Cleaned work areas, machines and equipment to maintain clean and safe job site.
  • Cut tile or linoleum to fit and spread adhesives on flooring for installation.
  • Covered surfaces with laminated plastic covering material.

Sales Associate

Dash-in
11.2021 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Processed product returns and assisted customers with other selections.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved perfect attendance and on-time record.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Prepared large cash deposits with zero discrepancies.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.

Line Cook

The Charles
11.2018 - 11.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Grilled meats and seafood to customer specifications.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Handled portion control activities according to specified instructions provided by chef.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Transitioned between breakfast and lunch service.
  • Prepared average of Number orders each shift.
  • Developed process that reduced waste and improved supply turnover.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Set up work stations and prepped Type food for dishes to increase productivity during busy mealtimes.
  • Adapted meals based on FOH tickets while maintaining accuracy and speed of preparation.
  • Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
  • Inspected completed dishes for best-in-class plating, aroma and food quality.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Led shifts while preparing food items and executing requests based on required specifications.
  • Prepared over Number Type meals daily, consistently collaborating with kitchen and FOH staff to maintain service flow.
  • Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
  • Worked with kitchen managers to improve recipes for Type dishes, cutting costs Number% and decreasing waste Number%.
  • Adjusted meal portions based on costs, availability and planned recipes to optimize restaurant revenue.
  • Maintained central standardized recipe and ingredient repository with nutritional and cost information.
  • Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
  • Coordinated kitchen stations with managers to cut down on customer wait times by Number Timeframe.
  • Maintained updated knowledge of local competition and restaurant industry trends to stay on top of Location-area changes.

Lead Man

Precision Movers
04.2000 - 01.2008
  • Trained and mentored new employees to enable safe and efficient job performance.
  • Managed work site operations to facilitate adherence to predetermined production schedules.
  • Followed applicable safety and health policies and procedures to promote crew safety and minimize accidents.
  • Directed equipment maintenance and repair operations to improve machines' functionality and reliability.
  • Performed safety and environmental health observations and notified management of non-compliance issues to promote safe working conditions.
  • Completed production logs and maintenance logs to document plant operations and verified adherence to predetermined standards.
  • Confirmed that finished products met internal and external requirements to promote uniform quality standard.
  • Reported to set director about object placements to provide continuity.
  • Delivered production and operations reports to management to identify emerging problems and enable targeted solutions.
  • Conducted daily mandated Mine Safety and Health (MSHA) and monthly facility inspections and documented discrepancies for timely resolution.
  • Reworked positions and workflow based on individual abilities and production targets.
  • Checked equipment to determine if maintenance was required.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Established clear priorities and production quality standards.
  • Wrote Timeframe production reports to help senior leadership make accurate operational plans and decisions.

Sears Carpet Cleaning

Sears
06.1985 - 05.1990
  • Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Provided exceptional service for each customer to achieve complete satisfaction.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Operated extractor to remove excess suds and water from carpet and furniture.
  • Operated in equipment safely and took care to watch out for children and pets.
  • Applied rub chemical solutions with hand brushes to carpets and upholstery.
  • Moved furniture weighing up to Number pounds to prepare homes for cleaning.
  • Inspected cleaning sites to provide cost estimates to customers.
  • Identified appropriate spotting agents to use on persistent stains.
  • Maintained accurate, up-to-date customer records in Software system.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Upsold upholstery cleaning and Product or Service to customers to boost revenue.
  • Cared for vehicle interiors, seats and flooring.
  • Used Type and Type equipment to remove dirt, tough stains, paint and mold from carpets and upholstery.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Guided scrubbing machines over rug surfaces to loosen embedded dirt.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained floor cleaning and waxing equipment.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Applied insecticides and released fumigants to guard against insect and rodent infestations.
  • Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Education

Diploma -

Frederick Douglas High
8000 Croom Rd Upper Marlboro
06.1985

Skills

  • Conscientious and Detail-Oriented
  • Customer Needs Assessments
  • Handling Procedures
  • Productivity and Time Management
  • Site Inspection and Evaluation
  • Stain Removal
  • Positive Team Player
  • Safety Measures
  • Industrial Equipment Operation
  • Equipment Replacement
  • Damage Prevention
  • Facilities Inspection
  • Facility and Site Cleaning
  • Trash Collection and Removal
  • Supply Inventory Management
  • Hazardous Chemicals
  • Safety Practices
  • Critical Thinking
  • Inventory Restocking
  • Safety Standards
  • Maintaining Building Security
  • Upholstery Care
  • Hand Brushes
  • Furniture Moving
  • Service Quality
  • Snow Blowers
  • Public Safety
  • Reading Comprehension
  • Safety Protocols
  • Surface Polishing
  • Safety Meetings
  • Complex Problem-Solving
  • Machine Setups
  • Insecticide Spraying
  • Sealant Application
  • Fixture Cleaning and Polishing
  • Emergency Clean-Up
  • Adaptable and Flexible
  • Power Equipment Operation
  • Carpet Steaming and Shampooing
  • Lawncare and Landscaping
  • Checklists and Recordkeeping
  • Hand and Power Tool Operation
  • Routine Plumbing Repair
  • Scaffolding Erection and Removal
  • Biohazard Disposal
  • Use of Chemical Cleaners
  • Exterior Window Cleaning
  • Surface Sanitizing
  • Daily Facilities Cleaning
  • Laundry Management
  • Cleaning Solution Preparation
  • Valid State License
  • Operating Heavy Machinery
  • Special Event Preparation
  • PPE Safety
  • Minor Mechanical Repair
  • New Employee Training
  • Painting

Timeline

Material Handler

Mathesoninc
11.2022 - 12.2025

Sales Associate

Dash-in
11.2021 - 11.2022

Line Cook

The Charles
11.2018 - 11.2021

Carpenter's Helper

Charles Johnson
01.2009 - 12.2025

Lead Man

Precision Movers
04.2000 - 01.2008

Sears Carpet Cleaning

Sears
06.1985 - 05.1990

Diploma -

Frederick Douglas High

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James Harper