James Harper
Bryans Road,Maryland
Summary
Hardworking, dependable, team player, can work with /without supervision do not like to call out articulate about my work
Overview
37
37
years of professional experience
Work History
Material Handler
Mathesoninc
Brandywine, MD
11.2022 - 12.2025
Carpenter's Helper
Charles Johnson
6580 Dolby Ct Glendale M.d.
01.2009 - 12.2025
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Monitored tool and equipment condition and arranged repairs.
- Completed installations of building structures, trim, flooring and cabinetry.
- Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
- Placed building paper over subflooring to protect final flooring material from water damage.
- Followed established job site safety regulations and maintained safe and clean work area.
- Planned and executed work with proper tools and materials to maximize productivity.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Completed precise joining and high-quality finish work by properly anchoring and bracing structures.
- Led garages, residential homes and addition projects to completion.
- Installed paneling on walls to deaden sound, complete decorations or absorb shock based on individual customer requirements.
- Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
- Assisted with project planning by measuring locations and pieces, marking points and skillfully cutting materials.
- Boosted team performance by collecting debris, extra materials and tools to keep work areas clean and organized.
- Set up and broke down scaffolding, shoring and other support systems to meet project requirements.
- Worked under direction of Job title to complete Type and Type work independently.
- Helped Job title install Type and Type by bracing heavy pieces, gluing components and collecting desired tools.
- Established precise reference points and plumb lines with use of bobs and rods.
- Cleaned work areas, machines and equipment to maintain clean and safe job site.
- Cut tile or linoleum to fit and spread adhesives on flooring for installation.
- Covered surfaces with laminated plastic covering material.
Sales Associate
Dash-in
3602 Mattawomanbeantowm Rd Waldorf M.d.
11.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Processed product returns and assisted customers with other selections.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained records related to sales, returns and inventory availability.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Prepared large cash deposits with zero discrepancies.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Line Cook
The Charles
417 Charles St Lapalta M.d.
11.2018 - 11.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Grilled meats and seafood to customer specifications.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Handled portion control activities according to specified instructions provided by chef.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Transitioned between breakfast and lunch service.
- Prepared average of Number orders each shift.
- Developed process that reduced waste and improved supply turnover.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
- Verified proper portion sizes and consistently attained high food quality standards.
- Set up work stations and prepped Type food for dishes to increase productivity during busy mealtimes.
- Adapted meals based on FOH tickets while maintaining accuracy and speed of preparation.
- Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
- Inspected completed dishes for best-in-class plating, aroma and food quality.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Led shifts while preparing food items and executing requests based on required specifications.
- Prepared over Number Type meals daily, consistently collaborating with kitchen and FOH staff to maintain service flow.
- Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
- Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
- Worked with kitchen managers to improve recipes for Type dishes, cutting costs Number% and decreasing waste Number%.
- Adjusted meal portions based on costs, availability and planned recipes to optimize restaurant revenue.
- Maintained central standardized recipe and ingredient repository with nutritional and cost information.
- Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
- Coordinated kitchen stations with managers to cut down on customer wait times by Number Timeframe.
- Maintained updated knowledge of local competition and restaurant industry trends to stay on top of Location-area changes.
Lead Man
Precision Movers
??? Acton Ln. Waldorf M.d.
04.2000 - 01.2008
- Trained and mentored new employees to enable safe and efficient job performance.
- Managed work site operations to facilitate adherence to predetermined production schedules.
- Followed applicable safety and health policies and procedures to promote crew safety and minimize accidents.
- Directed equipment maintenance and repair operations to improve machines' functionality and reliability.
- Performed safety and environmental health observations and notified management of non-compliance issues to promote safe working conditions.
- Completed production logs and maintenance logs to document plant operations and verified adherence to predetermined standards.
- Confirmed that finished products met internal and external requirements to promote uniform quality standard.
- Reported to set director about object placements to provide continuity.
- Delivered production and operations reports to management to identify emerging problems and enable targeted solutions.
- Conducted daily mandated Mine Safety and Health (MSHA) and monthly facility inspections and documented discrepancies for timely resolution.
- Reworked positions and workflow based on individual abilities and production targets.
- Checked equipment to determine if maintenance was required.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Established clear priorities and production quality standards.
- Wrote Timeframe production reports to help senior leadership make accurate operational plans and decisions.
Sears Carpet Cleaning
Sears
???Penn-Randell Pl Forestville M.d.
06.1985 - 05.1990
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Provided exceptional service for each customer to achieve complete satisfaction.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Operated extractor to remove excess suds and water from carpet and furniture.
- Operated in equipment safely and took care to watch out for children and pets.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Moved furniture weighing up to Number pounds to prepare homes for cleaning.
- Inspected cleaning sites to provide cost estimates to customers.
- Identified appropriate spotting agents to use on persistent stains.
- Maintained accurate, up-to-date customer records in Software system.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Upsold upholstery cleaning and Product or Service to customers to boost revenue.
- Cared for vehicle interiors, seats and flooring.
- Used Type and Type equipment to remove dirt, tough stains, paint and mold from carpets and upholstery.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Guided scrubbing machines over rug surfaces to loosen embedded dirt.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Maintained floor cleaning and waxing equipment.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Supervised supplies in inventory and submitted reorder requests.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Applied insecticides and released fumigants to guard against insect and rodent infestations.
- Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Education
Diploma -
Frederick Douglas High
8000 Croom Rd Upper Marlboro06.1985
Skills
- Conscientious and Detail-Oriented
- Customer Needs Assessments
- Handling Procedures
- Productivity and Time Management
- Site Inspection and Evaluation
- Stain Removal
- Positive Team Player
- Safety Measures
- Industrial Equipment Operation
- Equipment Replacement
- Damage Prevention
- Facilities Inspection
- Facility and Site Cleaning
- Trash Collection and Removal
- Supply Inventory Management
- Hazardous Chemicals
- Safety Practices
- Critical Thinking
- Inventory Restocking
- Safety Standards
- Maintaining Building Security
- Upholstery Care
- Hand Brushes
- Furniture Moving
- Service Quality
- Snow Blowers
- Public Safety
- Reading Comprehension
- Safety Protocols
- Surface Polishing
- Safety Meetings
- Complex Problem-Solving
- Machine Setups
- Insecticide Spraying
- Sealant Application
- Fixture Cleaning and Polishing
- Emergency Clean-Up
- Adaptable and Flexible
- Power Equipment Operation
- Carpet Steaming and Shampooing
- Lawncare and Landscaping
- Checklists and Recordkeeping
- Hand and Power Tool Operation
- Routine Plumbing Repair
- Scaffolding Erection and Removal
- Biohazard Disposal
- Use of Chemical Cleaners
- Exterior Window Cleaning
- Surface Sanitizing
- Daily Facilities Cleaning
- Laundry Management
- Cleaning Solution Preparation
- Valid State License
- Operating Heavy Machinery
- Special Event Preparation
- PPE Safety
- Minor Mechanical Repair
- New Employee Training
- Painting
Timeline
Material Handler
Mathesoninc
11.2022 - 12.2025
Sales Associate
Dash-in
11.2021 - 11.2022
Line Cook
The Charles
11.2018 - 11.2021
Carpenter's Helper
Charles Johnson
01.2009 - 12.2025
Lead Man
Precision Movers
04.2000 - 01.2008
Sears Carpet Cleaning
Sears
06.1985 - 05.1990
Diploma -
Frederick Douglas High