James Harris
Queens,NY
Summary
Hardworking and skilled in managing variety of working conditions. Employs sound judgment as well as being highly resourceful and dedicated with motivational leadership, training and supervision experience. Several years in law enforcement.
Overview
11
11
years of professional experience
Work History
Air Traffic Control Specialist
FAA
05.2024 - 09.2024
- Attended the Air Traffic Basics and Initial EnRoute Qualification courses at Federal Aviation Academy in Oklahoma City.
- Attainted basic aviation knowledge including the fundamentals of flight, weather navigation charts, and separation minima
- Experience with air traffic simulations
Police Officer
NYPD
04.2023 - 05.2024
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Correctional Officer
New York City Department Of Corrections
07.2018 - 08.2021
- Supervises detainee meals, visits, recreational programs, and other congregate activities.
- Performed Inspects to assigned areas for conditions which threaten safety and security; conducts searches in order to detect contraband.
- Completes forms and reports; maintains appropriate logs.
- Communicates with other area Correction Officers to exchange pertinent information.
- Issues verbal orders, announcements and explanations to detainees.
- Observes detainees and makes recommendations concerning medical and/or psychiatric referrals.
- Safeguards Departmental supplies and equipment.
- Escorts detainees within and outside of facility including their transportation in department vehicles.
Seasonal Maintance Wroker
Guardian Service Industries Inc
07.2017 - 10.2017
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Operate freight elevators
- Removed outdoor debris and yard clippings to properly maintain grounds.
Customer Service Associate
Ashley Furniture Homestore
05.2016 - 06.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Place sales transactions in company computer for records.
- Count cash drawer and make deposit slips at end of each day.
Sales Associate
Kohls Department Store
11.2013 - 07.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Work as cashier when short staffed .
- Answer department store phone to help incoming customers.
Education
Associate of Arts - Liberal Arts And General Studies
Queens Borrow Community College
05.2016
Skills
- Firearms Training
- Former Law Enforcement
- Defensive Tactics
- CPR Certified
- Suicide prevention training
- Conflict resolution skills
Timeline
Air Traffic Control Specialist
FAA
05.2024 - 09.2024
Police Officer
NYPD
04.2023 - 05.2024
Correctional Officer
New York City Department Of Corrections
07.2018 - 08.2021
Seasonal Maintance Wroker
Guardian Service Industries Inc
07.2017 - 10.2017
Customer Service Associate
Ashley Furniture Homestore
05.2016 - 06.2017
Sales Associate
Kohls Department Store
11.2013 - 07.2016
Associate of Arts - Liberal Arts And General Studies
Queens Borrow Community College
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