James Hart

• Evaluated client needs and expectations, establishing clear goals for Truck Driver owner operators.
• Liaised with management, members and sales team to better understand truck driver needs and recommend appropriate solutions.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Managed client relationships through regular check-ins and updates on project progress.

• Developed strong relationships with members through active listening skills, understanding their needs, and offering tailored solutions when appropriate.
• Participated in ongoing professional development opportunities to stay current on industry trends and enhance skills within the role.

• Maintained comprehensive records of all trust fund activities, ensuring compliance with legal requirements and fiduciary responsibilities.
• Researched current economic trends and investment opportunities to stay abreast of financial markets.
• Streamlined trustee communication processes, improving efficiency and reducing errors in documentation.
• Collaborated with attorneys and financial advisors to ensure seamless integration of strategies within trusts.
• Conducted periodic reviews of existing trust funds to ensure ongoing compliance with prevailing regulatory requirements.

• Oversaw staffing functions ensuring adherence to organizational protocols.
• Managed crisis situations effectively while minimizing disruption to daily operations.
• Enhanced company performance by implementing strategic plans and overseeing daily operations.
• Prepared annual budget forecasts and monitored performance to meet organizational objectives.
• Maximized available resources through strategic partnerships.
• Upgraded organizational processes with effective solutions.
• Supported project management team for optimal performance.
• Reduced operational costs through strategic cost management initiatives.
• Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
• Navigated complex regulatory environments while maintaining compliance across all aspects of the organization's operations.
• Enhanced community development with launch of urban and rural revitalization projects.
• Founded performance- and merit-based evaluation system to assess staff performance.

• Attended committee meetings to propose, discuss and advance management and investment ideas.
• Facilitated open communication among committee members, fostering an environment of trust and mutual respect.
• Organized impactful events that raised awareness about the organization''s mission and expanded its reach within the community.
• Represented the committee at external conferences and forums, effectively communicating our priorities to relevant parties.
• Championed innovative solutions to complex problems, promoting a culture of continuous learning within the committee.

• Nurtured a collaborative and engaging environment across departments.
• Guaranteed excellent outcomes for every stakeholder consistently.
• Held consistent progress meetings to monitor team alignment.
• Allocated organizational resources effectively to ensure optimal utilization.
• Planned and oversaw meetings in accordance with governing documents.
• Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.

• Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
• Provided valuable input resulting in new opportunities for growth and development.

Director of United Association Metal Trades, Maritime Trades and Gas Workers Department

Support Davis Bacon, Infrastructure, Fossil Fuel, and monitor Affordable Care Act

• Handled affiliate complaints quickly and professionally maintain membership confidence and work conditions.
• Enhanced union reputation by providing exceptional service and support.

Principal Representative for Plumbers and Pipefitters in NYS

• Company Overview: Washtenaw College
• Washtenaw College

Served apprenticeship in Plumbers Local Union #1

Moved on through ranks as foreman, educator, job steward, superintendent and local union officer.

• Company Overview: Purdue University/Washtenaw – Michigan State University
• Purdue University/Washtenaw – Michigan State University