James Hass
East Troy,WI
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
6
6
years of professional experience
Work History
Train Conductor
Union Pacific
Milwaukee, WI
10.2023 - Current
- Communicated with train dispatchers to obtain and adjust directions.
- Performed daily inspections on switches.
- Collaborated with fellow conductors to maintain high standards of professionalism while performing duties on board trains.
- Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly.
- Addressed passenger inquiries in a polite and informative manner, elevating overall customer service standards.
- Participated in regular training sessions to stay updated on industry best practices and improve personal performance as a conductor.
- Guided new hires through on-the-job training, sharing valuable insights and best practices for success in the conductor role.
Sales Professional
Zeigler Nissan of Gurnee
Gurnee, IL
10.2020 - 06.2023
- Identified and maximized sales opportunities, and increased customer retention rates
- Led sales department with a can-do attitude and high quarterly sales
- Trained new sales professionals and provided coaching as needed to maintain company sales success.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
Sales Professional
Liberty Kia
02.2020 - 10.2020
- Attracted and retained customers at a high rate
- Led sales department with a can-do attitude and high quarterly sales
- Worked well independently and also with others
- Cultivated long-term key relationships.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set and achieved company defined sales goals.
- Stayed current on company offerings and industry trends.
Porter
Libertyville Chevrolet
Libertyville, IL
07.2019 - 02.2020
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Vacuumed interiors of vehicles to remove dirt and debris.
Education
Diploma - General Education
Elkhorn Area High School
Elkhorn, WI06.2019
Skills
- Skills Adaptability
- Multitasking Skills
- Creative Thinking
- Excellent Customer Service Skills
- Creative Problem Solving Skills
- Excellent Communication Skills
Contact
Lake Geneva, WI 53147
Timeline
Train Conductor
Union Pacific
10.2023 - Current
Sales Professional
Zeigler Nissan of Gurnee
10.2020 - 06.2023
Sales Professional
Liberty Kia
02.2020 - 10.2020
Porter
Libertyville Chevrolet
07.2019 - 02.2020
Diploma - General Education
Elkhorn Area High School