James Hasten

Operate large tractors and equipment during the fall harvest season.

• Responded to taxpayer questions and helped individuals complete and file tax documentation.
• Met with taxpayers and their representatives to address and resolve concerns.

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.