James Hatchel

Property Manager

Reach Community Development

07.2019 - Current

Directed all aspects of property management for 176-unit tax credit property
Formulated and managed annual expense budget
Maintained 97% occupancy rate, while increasing gross revenue consistently month over month
Prepared weekly, monthly, and quarterly financial reports
Oversaw all expense, cost tracking, accounts payables, receivable, and purchasing functions
Managed and resolved all delinquency issues
Negotiate with contractors and sub-contractors for various maintenance and renovation projects, supervise projects to ensure adherence with all project, safety, and compliance requirements
Recruited, hired, and trained personnel for this and other properties
Conducted extensive market and competitor research regarding occupancy, rates, and marketing strategies
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Monitored all aspects of building operation to ensure highest levels of customer service at all times