James Hawthorn
Douglasville,GA
Summary
I am an organized and enthusiastic individual that is detail oriented, can handle multiple tasks, is organized and has very good communication skills. I work well under pressure, stay composed during stressful situations and adapt well to changing environments or situations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Self Employed
CEH Enterprises
Douglasville, GA
09.2021 - Current
- Manufacture and distribute natural health care products from home based business.
- Developed customer base and distribution schedule for products.
- Assist with manufacture of products.
Seasonal Associate
Home Depot
Douglasville, GA
05.2021 - 09.2022
- Assisted customers with their needs.
- Monitored inventory and restocked as need. Notified department Manager when inventory levels fell below recommended levels.
- Maintained general appearance and cleanliness of assigned department to ensure a neat an orderly appearance.
- Assisted other departments as needed.
Shift Manager
Delta Air Lines, Inc
Atlanta, GA
02.2010 - 08.2020
- Provided leadership and guidance to Line Maintenance personnel that ensured a safe, compliant and on time operation.
- Trained and mentored new employees to maximize team performance.
- Provided guidance and mentoring to Direct reports.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Exercised composure under pressure and in escalated customer service scenarios.
- Promoted and communicated safety driven culture.
- Supported department and division goals through metric based analytics.
- Ensured teams engaged in continues process and improvement initiatives.
- Monitored and adhered to operating and capital plans.
- Prepared, reviewed and administered employee evaluations.
- Communicated and supported company policies.
- Initiated Administrative Action when appropriate.
Education
No Degree - History
West Chester University of Pennsylvania
West Chester, PANo Degree - Electronics And Flight Simulator Maintenance
USAF Technical School
Champaign, IL11.1980
No Degree - Aircraft Maintenance And Management
Delta Air Lines
Atlanta, GAHigh School Diploma -
Downingtown Senior High School
Downingtown, PA05.1979
Skills
- Quality Evaluation
- Damage Identification
- Verbal and Written Communication
- Time Management
- Team Training
- Decision Making
- Strong Analytical Skills
- Ability to handle multiple tasks
- Strong Servant Leader
Certification
Airframe and Powerplant license,.
Timeline
Self Employed
CEH Enterprises
09.2021 - Current
Seasonal Associate
Home Depot
05.2021 - 09.2022
Shift Manager
Delta Air Lines, Inc
02.2010 - 08.2020
No Degree - History
West Chester University of Pennsylvania
No Degree - Electronics And Flight Simulator Maintenance
USAF Technical School
No Degree - Aircraft Maintenance And Management
Delta Air Lines
High School Diploma -
Downingtown Senior High School
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