James Hayes
Operator
West Richland,WA
Summary
Dedicated and detail-oriented packaging operator with a dozen years of experience in warehouse and delivery roles. Proficient in operating heavy machinery, forklifts, and pallet jacks. Skilled in order picking, packaging, and maintaining high-quality standards. Possess multiple certifications in forklift operation. As a machine operator, I embrace an unwavering commitment to quality and safety, playing a pivotal role in exemplifying these principles. With proficiency in American Sign Language furthers dedication to inclusivity and collaborative teamwork.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Packaging Operator II
Elysian Brewing Company
09.2022 - 12.2024
- Operated heavy machinery at Elysian Brewing Co in Seattle, ensuring safety protocols and daily tasks were completed efficiently.
- Collaborated with team members to meet production goals and maintain high quality standards.
- Implemented machine maintenance schedules to prevent downtime and optimize productivity.
- Knowledgeable & extremely accurate in multiple format changeovers.
- Recognized by AB InBev as the High End Craft Quality Ambassador in August 2024.
Shift Lead / Loader
Pacific Coast Fruit Company
04.2022 - 09.2022
- Assisted in picking orders for customers and loading trucks with finished pallets for shipping.
- Answered radio calls for order selectors, covered supervisor breaks, and ensured trucks were prepared for delivery.
- Maintained warehouse cleanliness, checked for missed products, and ensured equipment was properly plugged in at the end of the day.
Security Guard
Kremwerk Nightclub
07.2021 - 04.2022
- Ensured the safety of patrons at a downtown Seattle nightclub by monitoring for intoxication, checking IDs, and responding to security situations.
- Collaborated with other security guards to maintain a secure environment inside and outside the club.
- Provided support to bartenders by assisting with tasks like getting ice when needed.
Freezer Order Selector
Pet Food Experts
03.2019 - 05.2021
- Efficiently picked orders in a freezer environment wearing appropriate gear to ensure customer satisfaction.
- Collaborated with a small team to meet daily order deadlines for shipment.
- Maintained accuracy and attention to detail to ensure all orders were completed correctly and on time.
Delivery Driver / Receiver
Mattress Firm
04.2017 - 02.2019
- Delivered mattresses across Eastern Washington, covering areas from Cle Elum to Ritzville, ensuring timely and safe transportation.
- Managed inventory and maintained vehicle to meet DOT regulations, ensuring efficient operations.
- Provided exceptional customer service, handling deliveries with care and professionalism.
Order Selector
Helly Hansen
08.2016 - 04.2017
- Operated forklift to pick orders for shipping, handling both pallets and single orders efficiently.
- Ensured orders were prepared accurately and timely for shipment.
- Demonstrated strong forklift skills and experience in a fast-paced environment.
Education
High School Diploma -
Hanford High School
Richland, WA 08.2006 - 06.2010
Skills
Product identification
Product inspection
Machine operation
Equipment operations
Quality control
Production goals
Order fulfillment
Reliability
Problem-solving
Time management
Analytical skills
Attention to detail
Awards
Recognized by AB InBev as the High End Craft Quality Ambassador in August 2024. This award is chosen by top members of AB, including Andy Thomas - President of The High End Business Unit at Anheuser-Busch. Showing a high level of attention to detail and problem solving by recognizing a quality issue on the production line and addressing it as quick as possible minimizing any loss. QA concerns are submitted by the entirety of Anheuser-Busch's craft beer portfolio, my concern had me officially nominated & chosen for the month of August in 2024.
Timeline
Packaging Operator II
Elysian Brewing Company
09.2022 - 12.2024
Shift Lead / Loader
Pacific Coast Fruit Company
04.2022 - 09.2022
Security Guard
Kremwerk Nightclub
07.2021 - 04.2022
Freezer Order Selector
Pet Food Experts
03.2019 - 05.2021
Delivery Driver / Receiver
Mattress Firm
04.2017 - 02.2019
Order Selector
Helly Hansen
08.2016 - 04.2017
High School Diploma -
Hanford High School
08.2006 - 06.2010
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