James Head
Gulfport,MS
Summary
Sales professional with extensive experience at DRHorton, specializing in client and realtor relations and contract negotiation. Consistently exceeded sales targets while enhancing customer service through effective training and leadership. Proficient in utilizing CRM software to drive results and build long-term partnerships. Demonstrates resilience under pressure and a commitment to delivering customized solutions.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sales Agent
DRHorton
2015 - Current
- Cultivated strong client and realtor relationships through exceptional customer service and proactive follow-ups.
- Expanded client and realtor base by prospecting new leads and effectively showcasing product offerings.
- Achieved top performer status by consistently meeting or exceeding sales targets.
- Delivered tailored sales presentations that addressed specific client needs and industry insights.
- Negotiated contracts and sales to secure long-term business partnerships.
- Boosted referral rates by nurturing relationships with satisfied customers and realtors willing to recommend my services.
- Leveraged CRM software to track leads, manage contacts, and monitor sales progress efficiently.
- Enhanced product knowledge through ongoing training and professional development initiatives.
Real Estate Agent
Head Properties
Gulfport, MS
2011 - 2015
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- I was an agent sitter for Donna Hays in model homes for both Breland Homes and DRHorton.
- Maintained connections with clients to encourage repeat business and referrals.
Area Manager Subprime
Wells Fargo Home Mortgage
Gulfport, MS
2002 - 2011
- Achieved company goals and consistently exceeded targets by leading a motivated team.
- Managed daily operations to ensure timely task and project completion.
- Conducted performance evaluations to identify improvement areas and formulate growth action plans.
- Facilitated training sessions on best practices to enhance employee productivity and profitability.
- Developed strategies that improved customer service and boosted sales.
Education
Bachelor of Arts - Psychology
University of South Alabama
Mobile, ALLong Beach High School
Long Beach, MSPsychology
Mississippi State University
Starkville, MSSkills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Resilience under pressure
- Client and realtor relationship development
- Contract negotiation Contract writing
- Model home upkeep
Certification
Mississippi Salesperson License S-49228
Timeline
Sales Agent
DRHorton
2015 - Current
Real Estate Agent
Head Properties
2011 - 2015
Area Manager Subprime
Wells Fargo Home Mortgage
2002 - 2011
Bachelor of Arts - Psychology
University of South Alabama
Long Beach High School
Psychology
Mississippi State University