James Hearne
Emory,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Water Distribution Operator
Self Employed Services
Emory, TX
12.2022 - Current
- Monitored water pressure, flow rates, and water levels in distribution systems.
- Performed routine maintenance on pumps, valves, meters, and other equipment associated with the water system.
- Collected samples of water for laboratory analysis to ensure compliance with state regulations.
- Inspected fire hydrants and performed repairs as needed.
- Installed new pipes and fittings to extend or repair existing mains.
- Completed daily logs of activities related to operations of the water system.
- Assisted in responding to emergency situations such as breaks in main lines or pump failures.
- Conducted regular inspections of all components of the distribution system including tanks, pumps, reservoirs, and pipelines.
- Checked operation of chlorination equipment that ensures safe drinking water standards are met.
- Maintained records of all operational data including test results, maintenance schedules.
- Assisted with sewer line installations and inspections.
- Used forklifts, pumping equipment and air compressors frequently.
- Backwashed filters to remove dirt, grime and buildups.
- Performed housekeeping duties to keep facilities clean and neat.
- Assisted in safe unloading and storage of chemicals.
- Collected and tested water and sewage samples using test equipment and color analysis standards.
Assistant Manager
Dollar General
Emory, TX
03.2020 - 11.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Completed inventory audits to identify losses and project demand.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
CSA/Driver
Lowe's
Greenville, TX
02.2015 - 02.2020
- Provided excellent customer service in a friendly and professional manner.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Documented daily mileage, gas and other data.
- Drove trucks to and from job sites to deliver supplies.
- Verified loads against bill of lading to identify and correct discrepancies.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Developed relationships with regular customers by providing exceptional service during each interaction.
- Tracked customer orders to ensure timely delivery of purchased items.
- Enforced store policies consistently while dealing with difficult situations involving unsatisfied customers.
- Made outbound customer calls to confirm installation details, clarify cancellation status or complete product sales.
- Helped customers by answering questions and locating merchandise.
Education
High School Diploma -
Rains High School
Emory, TX05-2021
Some College (No Degree) - CMA
Tyler Junior College
Tyler, TXSkills
- Equipment Calibration
- Disinfection procedures
- Standard Operating Procedures
- Work order processing
- Technical report writing
- Calibrating instruments
- Potable water expertise
- Documentation skills
- Report Writing
- Hazardous Materials Handling
- Laboratory Testing
- Chemical Handling
- Sampling techniques
- Clerical Support
- MS Office proficiency
- Point of sale systems
- Team Collaboration
- Customer Support
- Safety Regulations
- Customer Service
- Complex Problem-Solving
- POS System Operation
- Employee Management
- Complaint Handling
- Problem Resolution
- Customer Complaint Resolution
- Software troubleshooting
- Retail Marketing
- Product Merchandising
- Equipment Operation
- Vehicle Inspection
- Appointment Scheduling
- Clean Driving Record
- Route Planning
- Schedule Management
- Defensive Driving
- Heavy Lifting
- Problem-Solving
- CDL License
- Loading and unloading
- Time Management
- Safety Management
- Punctuality
Timeline
Water Distribution Operator
Self Employed Services
12.2022 - Current
Assistant Manager
Dollar General
03.2020 - 11.2022
CSA/Driver
Lowe's
02.2015 - 02.2020
High School Diploma -
Rains High School
Some College (No Degree) - CMA
Tyler Junior College