Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Heinson

Wichita,Ks

Summary

With over 15 years of experience in the carpet cleaning and ground maintenance industry, expertise includes managing cleaning crews, scheduling work, estimating costs, and bidding for projects. Extensive knowledge of equipment and vehicle repair/maintenance complements proficiency in cleaning various surfaces such as carpet, tile, grout, and upholstery. Skills in general building maintenance further enhance the ability to handle a wide range of operational tasks. Experience navigating both urban and rural locations enhances logistical efficiency. A strong focus on efficiency, problem-solving, and loyalty drives a commitment to consistently delivering exceptional results.

Overview

17
17
years of professional experience

Work History

Field Operations Manager for Key Accounts

Total Installation/Millicare
09.2010 - Current
  • 13 years of experience in carpet, tile, and upholstery cleaning
  • Moved through various positions to end at operations manager with training in all aspects of the business including sales, employee supervision, operations management, carpet, tile, and upholstery cleaning.
  • Obtained certifications in carpet, tile, wool and linen maintenance
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Honed skills in driving and navigating in Wichita and surrounding areas
  • Performed daily inspections, documented equipment downtime, and oversaw maintenance for equipment.
  • Developed many operating procedures with accompanying documenting and graphics
  • The most effective was the van pre and post work check off procedure which eliminated leaving equipment on job sites and in turn reduce costs.

General Park Maintenance

Meade State Lake
09.2007 - 09.2009
  • Secured park gates or doors at closing time and unlocked at opening.
  • Serviced 10 park restrooms to keep each free of trash, stocked with basic supplies and clean for guests.
  • Kept grass, trees and landscaping beds in professional condition with regular care.
  • Cultivated strong relationships with customers to build loyalty and repeat business.
  • Checked on safety and operation of park equipment daily
  • Painted park structures weekly
  • Inspected equipment and facilities for signs of wear or damage.
  • Performed weekly vehicle maintenance on a variety of vehicles and equipment

Education

Medical and X-ray Technician -

Heritage Collage
Wichita, Texas
08.2016

General Knowledge -

Millicare Internal Training Programs
Wichita, Kansas
09.2010

High School Diploma -

Meade High School
Meade, Kansas
08.2008

Skills

  • Operations Management
  • Sales Experience
  • Customer Relationship Management
  • Estimating
  • Self Sufficient
  • Team Supervision
  • Problem Resolution
  • Floor Care
  • Driving Experience
  • Time Management
  • Equipment Repair
  • Inventory Tracking
  • Training and Mentoring
  • Logistics Management
  • Flooring Installation
  • Building Upkeep

Timeline

Field Operations Manager for Key Accounts

Total Installation/Millicare
09.2010 - Current

General Park Maintenance

Meade State Lake
09.2007 - 09.2009

Medical and X-ray Technician -

Heritage Collage

General Knowledge -

Millicare Internal Training Programs

High School Diploma -

Meade High School
James Heinson