James Henderson
Hayward,CA
Summary
Experienced customer service professional with a strong track record in supporting diverse teams within a warehouse environment. Seeking career advancement with a leading organization that values growth and offers opportunities for professional development. Known for precise interpersonal, communication, and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Production Worker
Tesla
02.2021 - 09.2024
- Perform physical assembly operations, adhering to the standard processes and procedures of Tesla
- Production System Manufacturing up to 100-200 cars a day
- Construct assemblies or physical systems at the required output and quality, using physical operations which can include repetitive pushing, pulling, gripping, twisting, reaching, etc
- Detect abnormalities in the manufacturing process, and use root-cause analysis to identify and resolve issues
- Escalate functional and process failures to the appropriate support groups and leaders
- Ensure safety is always a priority by maintaining a safe work environment and following safety rules
- Demonstrate a genuine regard and respect for the well-being of teammates and co-workers
- Ensure all lines are moving in moderation and all inspection checks are met
- Responded promptly to equipment malfunctions, minimizing disruptions to production.
- Inspected products and machines to maintain quality and efficiency.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Sorter
On-Trac
05.2017 - 01.2021
- Prepares orders by processing requests and supply orders
- Pulling materials
- Packing boxes and placing orders in delivery area while maintaining a clean shipping supply area
- Complying with procedures rules, and regulations
- Inspect items for damage or discrepancies and report any issues to supervisors to maintain high-quality standards
- Assist in maintaining inventory accuracy by labeling and tracking sorted items in accordance with warehouse protocols
- Used hand-held scanners to sort items into specific categories.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Recorded and tracked items sorted to confirm accuracy.
Car Attendant
AVIS Rental Car
04.2014 - 05.2017
- Provide excellent customer service by addressing passenger inquiries
- Check for any new damages on vehicles
- Maintain cleanliness and tidiness of passenger areas
- Address any cleanliness issues promptly and report any maintenance concerns
- Refuel each vehicle for next customers
- Ensuring cleanliness is brought to companies standards for upcoming rentals
- Maintained a clean workspace for increased safety and efficiency in the car detailing process.
- Increased repeat business by establishing rapport with clients through professional interactions.
Education
Associate of Science - Information And Communication Technology
Ohlone College
Fremont, CA05.2004
Skills
- Time Management
- Packaging
- Microsoft Office proficiency
- Manufacturing
- Assembly
- Warehouse Distribution Experience
- Shipping & Receiving
- Leadership Experience
- Attention to Details
- Computer Literacy
References
Available upon request
Languages
English
Full Professional
Timeline
Production Worker
Tesla
02.2021 - 09.2024
Sorter
On-Trac
05.2017 - 01.2021
Car Attendant
AVIS Rental Car
04.2014 - 05.2017
Associate of Science - Information And Communication Technology
Ohlone College
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