James Hendrix
Lays Manna Distribution
Pelion,SC
7
years of professional experience
Results-driven Delivery Route Manager with a proven track record at Lays Manna Distribution, excelling in logistics management and customer service. Enhanced delivery efficiency through strategic route coordination and staff training, achieving significant improvements in customer satisfaction. Adaptable and reliable, committed to optimizing processes and fostering teamwork in fast-paced environments.
Work History
Delivery Route Manager
1 Year 6 Months- Managed daily route schedules to optimize delivery efficiency and reduce delays.
- Coordinated logistics for timely distribution of products to retail partners.
- Analyzed delivery performance metrics to identify areas for process improvement.
- Enhanced customer satisfaction by resolving service issues promptly and professionally.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
A and M Fencing and Roofing
2 Years 11 Months- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Passionate about learning and committed to continual improvement.
Outbound Warehouse Associate
6 Years 11 Months- Operated warehouse equipment to efficiently pick, pack, and ship customer orders.
- Maintained inventory accuracy through regular cycle counts and quality checks.
- Collaborated with team members to streamline loading and unloading processes.
- Followed safety protocols to ensure a secure working environment for all staff.
- Resolved discrepancies in shipments by coordinating with logistics and customer service teams.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Maintained a clean and safe work environment, adhering to OSHA safety guidelines at all times.
Education
No Degree - Business Management
Skills
Customer consultation
Route coordination
Schedule management
Staff training
Customer service
Teamwork and collaboration
Route scheduling
Logistics management
Reliability
Adaptability and flexibility
Shipping and receiving
Timeline
Delivery Route Manager
Lays Manna Distribution
02.2025 - CurrentRead More
A and M Fencing and Roofing
Self Employed
06.2022 - 05.2025Read More
Outbound Warehouse Associate
Home Depot Distribution Center
09.2019 - 2021Read More
USC Aiken
No Degree from Business Management
Read More