Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Herbst

DUSON,LA

Summary

Skilled at delivering training classes and informational materials to community members in order to promote health improvements and reduce problems with chronic diseases. Proficient in related programs and helping people locate, enroll and take advantage of resources. Compassionate and positive with good interpersonal and conflict management abilities. Caring Community Health Worker looking to bring 2 years' experience in the field to a challenging new role. Focused on assisting community members with close support and vital education. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Bilingual Prepared Foods Team Member brings proactive approach to inspiring customers. Creative presentation and passion regarding food. Solely dedicated to providing quality products. Hardworking Prepared Foods Team Member dedicated to customer service, safety and sales. Delivers quality foods and expert support every day. Skilled in continuously restocking and merchandising products. Skilled food preparation team member experienced in readying cold foods, sides and beverages. Reliable in keeping surfaces clean and sanitized for infection control. Always ready to help team members and customers. Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs. Dependable Kitchen Staff Member trained in multiple stations. Supports and enhances kitchen operations by flexing easily between cooking, restocking and cleaning. Highly knowledgeable about health code requirements and good stock management. Motivated Kitchen Hand consistently lifts heavy loads, stands for long periods and handles various cleaning tasks. Valuable and commi ed individual with strong understanding of food safety measures. Dependable, on-time and dedicated to good performance. Team-oriented Bakery Clerk experienced in weighing, packaging and labeling bakery products and refilling and rotating items to maintain well-stocked inventory. Friendly and reliable individual with solid organizational and prioritization abilities paired with excellent customer service skills. Dependable individual with willingness to learn and perform new tasks. Responsible and friendly Bakery Team Member makes customers feel welcome, listen to needs and promote merchandise with practiced care and . . a ention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Overview

12
12
years of professional experience

Work History

BAKERY TEAM MEMBER AND ASSOCIATE TEAM LEADER

Whole Food Market, Lafayette
, LA
04.2022 - Current
  • Provided excellent customer service to foster satisfaction and loyalty
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience
  • Used bread slicers and other bakery equipment to handle high-volume operations needs
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods
  • Labeled bakery items by inputting data into digital weighing machine
  • Personalized cakes by writing desired words or adding other customizations
  • Listened to guests to understand needs and help each person select optimal products and services
  • Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands
  • Greeted customers to determine wants or needs
  • Cleaned shelves, counters and tables to maintain organized store
  • Answered store and merchandise questions and led customers to wanted items
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
  • Recommended merchandise to customers based on needs and preferences
  • Organized store by returning merchandise to proper areas and restocked displays
  • Recommended, selected and located merchandise based on customer desires.

Articulated Dump Truck Driver

Rigid Constructors
03.2022 - 04.2022
  • Enhanced operational efficiency by conducting thorough pre-trip and post-trip inspections on dump truck equipment.
  • Maintained a safe work environment by adhering to company safety protocols and traffic regulations during transport.
  • Improved job site productivity by efficiently delivering construction materials such as sand, gravel, and soil.
  • Collaborated with project managers to ensure timely delivery of required materials for various construction tasks.
  • Ensured accurate documentation by maintaining detailed records of all transported loads, distances traveled, and hours worked.
  • Reduced maintenance costs by performing routine upkeep on dump truck equipment and promptly reporting any necessary repairs.
  • Safeguarded road users'' safety while transporting large loads through strict compliance with weight limits and securement procedures.
  • Assisted in the completion of construction projects through timely transportation of demolition debris to designated sites.
  • Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
  • Mitigated potential hazards at job sites by consistently following standard operating procedures for loading, unloading, and securing materials within the dump bed area.
  • Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
  • Monitored loading of loose dirt materials to maintain truck load capacity maximums and adhere to roadway load limits.
  • Maintained required daily logs, vehicle inspection records and mileage.
  • Maintained truck logs or time recordings as required by state and company policies and regulations.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

TRACER

HUB Enterprises
, LA
06.2020 - 03.2022
  • Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining
  • Followed set protocol for contacting assigned newly diagnosed
  • COVID-19 case patients and documented contact a empts and timeframes
  • Explained importance of contact tracing to prevent disease transmission and keep communities healthy
  • Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy
  • Furnished case patients with contact information outlined in Louisiana protocol for local health department to support contact tracing
  • Furnished case patients with contact information outlined in Louisiana protocol for local health department to support contact tracing
  • Received processed and tracked patient documentation with speed and accuracy
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

TRUCK DRIVER

Schneider National Inc
Dallas, TX
01.2020 - 04.2020
  • Loaded, balanced and secured product to safely transport goods
  • Maintained telephone and radio contact with supervisor to receive delivery instructions
  • Hooked and unhooked trailers from tractor and converter dollies
  • Drove tractor-trailer combinations to transport and deliver products, livestock or other materials
  • Retained valid proof of insurance and registration in vehicles
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills
  • Completed transfers at hubs and final destinations to keep routes on schedule
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional
  • Logged driving hours and fuel usage data on time to keep reports current
  • Tracked daily logs to meet DOT regulations and financial paperwork to meet tax and other financial responsibilities
  • Recorded miles driven, packages delivered and signatures accumulated to appropriately maintain daily logbook
  • Reviewed transportation and shipping tags to verify accuracy of inventory counts
  • Reported delays, accidents and other traffic and transportation situations to other drivers by using telephones and mobile two-way radios
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

TRUCK DRIVER

Stevens Transport
Dallas, TX
06.2019 - 12.2019
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control
  • Maintained telephone and radio contact with supervisor to receive delivery instructions
  • Loaded, balanced and secured product to safely transport goods
  • Hooked and unhooked trailers from tractor and converter dollies
  • Drove tractor-trailer combinations to transport and deliver products, livestock or other materials
  • Utilized pallet jacks and forklifts to load and unload materials off trucks
  • Retained valid proof of insurance and registration in vehicles
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills
  • Completed transfers at hubs and final destinations to keep routes on schedule
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional
  • Logged driving hours and fuel usage data on time to keep reports current
  • Eliminated downtime and maximized revenue by providing top product shipment delivery quality control
  • Measured temperature of haul and refrigerated area of truck
  • Tracked daily logs to meet DOT regulations and financial paperwork to meet tax and other financial responsibilities
  • Recorded miles driven, packages delivered and signatures accumulated to appropriately maintain daily logbook
  • Reviewed transportation and shipping tags to verify accuracy of inventory counts
  • Reported delays, accidents and other traffic and transportation situations to other drivers by using telephones and mobile two-way radios.

PREPARED FOODS TEAM MEMBER

Whole Foods Market
, LA
08.2014 - 05.2019
  • Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items
  • Peeled, chopped and sliced produce for use in cold and cooked items
  • Delivered exceptional service to meet customers' prepared foods needs
  • Checked signage and pricing to verify accurate displays on counters and in cases
  • Replenished and organized department supplies throughout each shift
  • Prepared products for retail sale by weighing and packaging specified amounts
  • Filled hot case and rotated stock for maximum sales and consumer safety
  • Checked inventory levels and recorded supply usage on log sheets or in company software
  • Adhered to food safety and sanitation protocols to reduce germ spread
  • Restocked cupboards, refrigerators and service stations with new food items or supplies
  • Prepared variety of foods according to exact instructions and recipe specifications
  • Prepared workstations with ingredients and tools to increase efficiency
  • Monitored temperatures of prepared food and cold-storage areas
  • Cleaned and sanitized kitchen equipment, utensils, and work stations
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory
  • Checked deliveries by comparing invoices to merchandise
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.

SERVICE TECHNICIAN

Superior water
Eunice, LA
10.2013 - 07.2014
  • Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition
  • Setup and operated mechanical and manual servicing equipment
  • Conducted reactive service appointments to diagnose and fix problems
  • Traveled to a customer's home on pre-set appointment using company vehicle
  • Logged services performed in service ticket system accurately
  • Engaged with customers to deliver outstanding customer services and secure repeat business
  • Followed established job site safety rules, OSHA guidelines and company safety policies and procedures
  • Completed yearly maintenance visits and examined previously completed work for accuracy
  • Developed preventive maintenance procedures and schedules for on-site equipment
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully
  • Completed scheduled appointments on time to drive quality service
  • Adjusted, connected, or disconnected wiring, piping, and tubing to complete repairs and installations
  • Replaced defective Water Softner components and securely connected new items to existing structures
  • Installed new components or replaced defective parts to restore functionality
  • Observed complex machinery in operation to adjust se ings, spot malfunctions and complete root cause analysis on identified problems
  • Filled out work orders, repair logs, and maintenance plans to document work completed.

Kitchen Staff Member

KITCHEN STAFF MEMBER, Mr. Keets, Lafaye
, LA
06.2012 - 06.2013
  • Cleaned and sanitized frequently to maintain health code standards
  • Moved smoothly between different cooking stations to assist with meal preparations
  • Contributed to successful kitchen operations with smooth handling of daily checklists
  • Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses
  • Checked stock regularly and discarded unsafe food to protect customers
  • Assisted cook team by preparing sandwiches and salads
  • Received, rotated and replenished kitchen stock for team members
  • Restocked pantry with nonperishable food items to prevent stock from running low
  • Readied vegetables and garnishes for meals
  • Oversaw hiring, training and development of kitchen employees
  • Moved food and supply items from delivery trucks to storage by unloading and organizing
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies
  • Maintained order and cleanliness of work areas to conform with health codes
  • Cleaned utensils, dishes and glasses for customer use
  • Cross-trained in other kitchen positions to support team and meet customer needs
  • Gathered ingredients and cleaned and cut food items to prep recipes
  • Stored perishable food items in freezer or refrigerator to protect from spoilage
  • Followed recipes and customer requests to prepare high-quality, delicious meals
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.

Education

High School Diploma -

Acadiana High School
Scott, LA
05.2011

Some College (No Degree) - Music Education

University of Louisiana At Lafayette
Lafayette, LA

Skills

  • Microsoft Office proficiency
  • Organized and detail-oriented
  • HIPAA guidelines
  • Training skills
  • Organizational skills
  • Flexible
  • Working collaboratively
  • Basic math
  • PPE use
  • Reliable and trustworthy
  • SalesForce (LDH Contact Tracing Platform)
  • Microsoft Teams
  • Team Viewer
  • Zoom
  • Cargo handling
  • Customer-oriented
  • Refrigerated trailers operation
  • Efficient trip planner
  • Air Brake Certification
  • Courteous and polite demeanor
  • Planning ability
  • Trained in Louisiana safety
  • Regulations
  • OTR
  • Dependable and reliable
  • Class A license
  • Documentation skills
  • Assisting customers
  • Work area maintenance
  • Signage and pricing accuracy
  • Stocking of food cases
  • Effective customer
  • Communication
  • Upselling
  • Sanitation and safety standards
  • Inventory checks
  • Safe food handling
  • Proper storage and preservation
  • Team contribution
  • Consistent presentations
  • People skills
  • Mechanical abilities
  • Diagnostics expertise
  • Hand tool expertise
  • Troubleshooting and analysis
  • Expertise in installations
  • Power tool mastery
  • Testing and analysis
  • Service ticket accuracy
  • Troubleshooting skills
  • Client relationship management
  • Preventive maintenance
  • Project oversight
  • Following safety practices
  • Estimating abilities
  • Worksite preparation
  • Troubleshooting and diagnostics
  • Food Safety
  • Verbal and Written Communication
  • Customer Service
  • Quality Assurance
  • Merchandise Recommendations
  • Building Customer Relationships and Loyalty
  • Available Nights, Weekends and Holidays
  • Inventory Management
  • Merchandising and Display
  • Merchandise Receiving and handling
  • Exceeding Customer Expectations
  • Attention to Detail

Timeline

BAKERY TEAM MEMBER AND ASSOCIATE TEAM LEADER

Whole Food Market, Lafayette
04.2022 - Current

Articulated Dump Truck Driver

Rigid Constructors
03.2022 - 04.2022

TRACER

HUB Enterprises
06.2020 - 03.2022

TRUCK DRIVER

Schneider National Inc
01.2020 - 04.2020

TRUCK DRIVER

Stevens Transport
06.2019 - 12.2019

PREPARED FOODS TEAM MEMBER

Whole Foods Market
08.2014 - 05.2019

SERVICE TECHNICIAN

Superior water
10.2013 - 07.2014

Kitchen Staff Member

KITCHEN STAFF MEMBER, Mr. Keets, Lafaye
06.2012 - 06.2013

High School Diploma -

Acadiana High School

Some College (No Degree) - Music Education

University of Louisiana At Lafayette
James Herbst