James Hercules
Saint Peters,MO
Summary
Proven leader with a track record of boosting sales and team performance at Asbury Automotive Group. Excelled in employee motivation and sales development, achieving consistent sales targets through strategic planning and effective training. Skilled in creating high-performing teams and increasing revenue, with a keen focus on customer satisfaction and market trend analysis.
Overview
32
32
years of professional experience
Work History
General Sales Manager/General Manager
Asbury Automotive Group/Gurley Leep Auto Group
10.2017 - 09.2024
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Used Car Director
Bommarito Honda ,Ford, VW
07.2007 - 08.2017
- Planned forecasts and sales objectives using sales assumptions based on prior sales, local economic outlooks and industry factors.
- Organized promotional events that attracted new customers and increased brand visibility in the local community.
- Enhanced customer satisfaction by streamlining the sales process and providing excellent service throughout transactions.
- Increased used car sales by implementing strategic marketing initiatives and optimizing inventory management.
- Analyzed market trends and adjusted inventory accordingly, maximizing profit potential and minimizing aged inventory risks.
- Built a high-performing sales team through effective recruitment, training, and performance management strategies.
Used Sales Manager
Lou Fusz Automotive
02.1993 - 07.2007
- Negotiated favorable deals with vendors and suppliers, reducing overall costs for the dealership.
- Developed targeted marketing campaigns that drove foot traffic into the dealership, resulting in increased sales leads.
- Organized successful promotional events that showcased available inventory and attracted potential buyers.
- Created a welcoming showroom environment that facilitated an enjoyable car-buying experience for customers.
- Worked closely with service department to address any repair or maintenance issues prior to vehicle sale, ensuring customer satisfaction.
- Conducted thorough appraisals on trade-in vehicles to ensure accurate valuations while protecting dealership profits.
Education
Dealership Leadership - Dealer GM Leadership
Leadership Academy/Gurley Leep University
South Bend, IN06.2024
Bachelor of Science - Marketing/Management
Southeast Missouri State University
Cape Girardeau, MO06.1986
Skills
Leadership and team building
Employee Motivation
Team Development
Sales Development
Sales Leadership
Training and coaching
Sales Presentations
Goal Setting
Revenue Generation
Advertising and marketing
Timeline
General Sales Manager/General Manager
Asbury Automotive Group/Gurley Leep Auto Group
10.2017 - 09.2024
Used Car Director
Bommarito Honda ,Ford, VW
07.2007 - 08.2017
Used Sales Manager
Lou Fusz Automotive
02.1993 - 07.2007
Dealership Leadership - Dealer GM Leadership
Leadership Academy/Gurley Leep University
Bachelor of Science - Marketing/Management
Southeast Missouri State University
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