James Hershberger
Dover
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
25
25
years of professional experience
Work History
Operations Coordinator
EnviroServe
05.2012 - Current
- Provided direction and guidance to internal teams in order to achieve targets.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Complete client invoice reviews.
- 24-hour telephone support for nationwide service.
- Purchase supplies and maintain inventory levels.
- CDL operator with Class A, Tanker, HAZMAT, Passenger, and Double/Triple endorsements.
Quality Control Inspector
Kimble Mixer Company
08.1998 - 05.2012
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Technical phone and field support to clients.
- Construct electrical subassemblies.
Education
Associate in Business Management - Business & Human Resources
Stark State College
Canton, OH05.1997
Skills
- Conflict Mediation
- Customer Invoicing
- Project Proposals
- Hiring and Onboarding
- Operations and Procedural Knowledge
- Management Training
- Data Entry Software
- Team Relationships
- Customer Care
- Employee Assignments
- Deskside Support
- Company Policy Compliance
- Environmental Impact Management
- Facility Support
- Quality Assurance and Control
- Process and Procedure Refinement
- Recycling and Conservation
- Logistics Coordination
- Administrative Management Abilities
- Best Practices and Standards
- Supplier Monitoring
- Office Supplies and Inventory
- Reading Comprehension
- Supply Chain Improvement
- Waste Management and Reduction
- Project Scheduling
- Incident Response
- Inventory Oversight
- Organizational Structuring
- Mathematical Calculation and Reasoning
- Greeting Visitors
- Employee Timesheet Processing
- Supply Ordering
- Project Restructuring
- Personnel Resource Allocation
- Inventory Tracking and Management
- Operations Oversight
- Finance and Accounting Oversight
- Desktops, Laptops and Mobile Devices
- Motivational Leadership
Church camp councilor, Youth Coach, Family Camping, and Old Cars.
During the past 23 years, my wife and I have been active youth coaches for our church middle school and high school students. We have served as councilors during summer camps, and I drive the church bus for the youth and senior groups. I serve on the Round Lake Church Camp board at Lakeville, OH. My wife and I have a daughter starting at The Ohio State University this fall. Our son will be a freshman at Dover High School. We enjoying camping all year with our dog, Mazey.
Timeline
Operations Coordinator
EnviroServe
05.2012 - Current
Quality Control Inspector
Kimble Mixer Company
08.1998 - 05.2012
Associate in Business Management - Business & Human Resources
Stark State College
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