James Hershberger
Gibbsboro,NJ
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Advanced Operations Manager offering over 29 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals.
Overview
31
31
years of professional experience
Work History
Sr Administrator
Fedex
10.2023 - Current
- Gathered, organized and input information into digital database.
- Implemented advanced data management systems that improved data accuracy and accessibility while reducing manual workloads.
- Supported executive leadership through calendar management, travel coordination, correspondence drafting, among other tasks.
- Devised and implemented processes and procedures to streamline operations.
- Utilizing TMS- Transportation Management System to track trailer
PACKAGE HANDLER
FedEx
02.2011 - Current
- Used hand-held scanners and physical logs to accurately track item movements
- Assembled, sealed and loaded packages into correct trucks
- Removed jams and unblocked conveyor system to maintain flow of goods
- Followed verbal and written instructions to properly move and ship products
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
DIRECTOR OF OPERATIONS
Cherry Hill Programs
07.1993 - 06.2022
- Oversaw day-to-day production activities in accordance with business objectives
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality
- Defined, implemented and revised operational policies and guidelines
- Monitored office workflow and administrative processes to keep operations running smoothly
- Managed procurement, inventory and warehouse operations
- Set team and individual KPIs and provided regular, actionable feedback.
Education
High School Diploma -
Lenape High School
Medford, NJ06.1991
Skills
- Quality Assessment and Assurance
- Inventory Control Procedures
- Inventory Records
- Loading Dock Operations
- Materials Storage
- Shipment Support
- International Shipments
- Critical Thinking
Timeline
Sr Administrator
Fedex
10.2023 - Current
PACKAGE HANDLER
FedEx
02.2011 - Current
DIRECTOR OF OPERATIONS
Cherry Hill Programs
07.1993 - 06.2022
High School Diploma -
Lenape High School
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