Summary
Overview
Work History
Education
Skills
Timeline
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James H. Gossett

Round rock,TX

Summary

I strive to be part of a team and putting in dedicated good work ethic is what I strive for. Going above and beyond what my daily tasks are is my focus. I enjoy achieving not only my goals, but also my team members' goals. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

16
16
years of professional experience

Work History

Administrative Assist.

Equipment One Company
11.2021 - Current
  • I create arrival condition reports for new machines that come in for inventory
  • I take in customer machines that are in the service department for repairs
  • I handle creating and building estimates for customer pay repairs for their equipment.
  • I handle the Warranty process for filing claims for customers with warrantable repairs.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • I reply to emails from all departments and help out as much as I can
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Forklift Operator

Pilkington North America/NSG
01.2013 - 10.2021
  • Loading and unloading window glass for Toyota, Tacoma, and Tundra Vehicles
  • Material Handler
  • 50,000 lbs
  • Of glass distribution
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

Warehouse Manager

Group One Automotive/Town North Nissan
03.2009 - 10.2012
  • Parts Department
  • Managed the warehouse
  • Put up Stock order daily and kept warehouse organized
  • I pulled customer orders for parts needed in the service department as well as other dealerships and had three delivery drivers under me that I coordinated their routes daily.
  • Inventory
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.


Education

diploma - High School Diploma

Stratford Career Institute
01.2008

Skills

  • Customer Service
  • Team Player
  • Leadership
  • Management
  • Data Entry
  • Computer Skills
  • Microsoft Word
  • Time Management
  • Microsoft Excel
  • Customer and client relations
  • Clerical Support
  • Documentation and Recordkeeping
  • Office Administration

Timeline

Administrative Assist.

Equipment One Company
11.2021 - Current

Forklift Operator

Pilkington North America/NSG
01.2013 - 10.2021

Warehouse Manager

Group One Automotive/Town North Nissan
03.2009 - 10.2012

diploma - High School Diploma

Stratford Career Institute

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James H. Gossett