JAMES HICKEY
Somers
Summary
Dynamic operations manager with a proven track record managing various transportation operations, excelling in logistics dispatching and customer relationship management. Successfully optimized routes and coordinated schedules, enhancing service efficiency. Known for delivering insightful reporting as a staff reporter, demonstrating strong communication skills and a commitment to excellence in every role.
Overview
24
24
years of professional experience
Work History
Owner and Operator
MV Island Taxi Co and Martha's Vineyard Courier Service
Martha's Vineyard
04.2011 - Current
- Oversaw operations of a busy taxi and livery company, ensuring efficient service delivery.
- Managed scheduling, staffing, and finances for optimal company performance.
- Dispatched calls and appointments to up to 12 drivers per shift.
- Coordinated courier routes for medical specimens, library books, meals for seniors, and newspapers.
- Provided transportation services for clients as required.
Driver and Dispatcher
Your Taxi
Oak Bluffs
01.2008 - 01.2012
- Drove large passenger van taxi for busy taxi company.
- Dispatched calls to up to 6 drivers per shift.
- Kept accurate financial records and handled cash transactions.
Staff reporter
The Vineyard Gazette
Edgartown
02.2006 - 07.2010
- Provided in-depth coverage for two towns on dynamic and historic Island of Martha's Vineyard.
- Produced a series of insightful feature and enterprise stories.
- Served as sports and courts reporter.
- Served as lead reporter during President Obama's vacation in summer of 2009.
Staff Reporter
The Rivereast News Bulletin
Glastonbury
09.2003 - 02.2006
- Served as beat reporter for two towns.
- Served as sports and features reporter for entire region and edited material from contributing writers.
- Produced dynamic and insightful coverage of issues in a clear and concise manner.
Staff Reporter
The Middletown Press
Middletown
02.2002 - 09.2003
- Produced in-depth news articles consistently within fast-paced newsroom environment.
- Established and maintained elusive sources to enhance reporting accuracy and depth.
- Delivered dynamic, insightful coverage of issues with clarity and conciseness.
Education
Bachelor of Science - Communications
Eastern Connecticut State University
Willimantic, CT01.1998
Skills
- Operations management
- Scheduling coordination
- Financial oversight
- Logistics dispatching
- Customer relationship management
- Route optimization
Timeline
Owner and Operator
MV Island Taxi Co and Martha's Vineyard Courier Service
04.2011 - Current
Driver and Dispatcher
Your Taxi
01.2008 - 01.2012
Staff reporter
The Vineyard Gazette
02.2006 - 07.2010
Staff Reporter
The Rivereast News Bulletin
09.2003 - 02.2006
Staff Reporter
The Middletown Press
02.2002 - 09.2003
Bachelor of Science - Communications
Eastern Connecticut State University