James Hicks
Chicago,IL
Summary
Experienced aviation professional, specializing in aircraft reliability, operation, and performance. Expert in reducing aircraft downtime. Proven track record of punctual performance and safety. Adept at coordinating cross-departmental efforts. Training and mentoring young and upcoming technicians. Achievements in significantly reducing aircraft downtime. AOG resolution, coordination, and support. Demonstrating strong troubleshooting, interpersonal skills, and leadership.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Flight Maintenance Engineer
Encompass Air LLC
09.2019 - Current
- Maintain and REpair company aircraft as required to maintain a safe and scheduled operation.
- Receive and inspect aircraft parts to verify compliance with FAA Regulations.
- Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Performed troubleshooting and repair for complex electrical equipment.
- Improved equipment reliability by implementing preventive and predictive maintenance programs.
- Established maintenance schedules to ensure timely completion of all required tasks while minimizing disruptions to operations.
Maintenance Controller/Tech Rep
Western Global Airlines
01.2016 - 08.2019
- Managing fleet discrepancies and delegating task as required by priorities and operational requirements.
- Providing overall aircraft summary status updates at daily company meetings ensuring fleet accountability and reliability.
- Maintaining aircraft airworthiness status and providing solutions to the companies operations internationally and domestic.
- Track maintenance activity to confirm compliance with industry requirements.
- Reviewed maintenance progress for efficiency, accuracy and timeliness. Provided feedback for improvement to company leadership.
- Moderate daily company maintenance conferences.
Aircraft Mechanic
Pegasus Aircraft Maintenance
08.2006 - 01.2016
- Performed scheduled and unscheduled maintenance to ensure safe and proper operation of aircrafts.
- Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
- Administered and supervised refueling of company aircraft.
- Maintained safety standards by adhering to FAA regulations and company policies during routine maintenance and repairs.
- Reduced downtime for aircraft by efficiently completing scheduled maintenance tasks within allotted timeframes.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety at all times.
Adjunct Professor
University of Alaska Anchorage
01.2011 - 01.2013
- Taught aircraft maintenance courses, providing instruction to the class.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Boosted class participation rates by fostering a positive and collaborative learning environment.
- Collaborate with faculty staff to provide classroom and lab learning materials for students.
- Ensure that each individual student was prepared for and passed the FAA airframe and powerplant examination.
- Organize and interpret date to provide a digital format for education purposes.
Education
Aviation
Westwood College of Aviation
Houston, Texas08-2005
Skills
- Safety management systems
- Aircraft systems
- Interfacing and coordinating with other departments
- Coordinating the recovery of deferred items, station supplies
- Identifying and communicating troubleshooting and repair procedures
- Strong cultural awareness to build and grow professional relationships internationally and domestically
- Contract and regulation experience through third party vendors
- Computer efficiency with maintenance, organizational, and training programs
- strong leadership skills as well as experience moderating company conference calls
Certification
- Valid airframe and powerplant license.
- 747-400 genfam
- 747-800 differences genfam
- 767 genfam
- 777 genfam
- MD-11 genfam
Timeline
Flight Maintenance Engineer
Encompass Air LLC
09.2019 - Current
Maintenance Controller/Tech Rep
Western Global Airlines
01.2016 - 08.2019
Adjunct Professor
University of Alaska Anchorage
01.2011 - 01.2013
Aircraft Mechanic
Pegasus Aircraft Maintenance
08.2006 - 01.2016
Aviation
Westwood College of Aviation
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