James Hicks
Killeen,TX
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Dependable Chemical, Biological, Radiological, and Nuclear Specialist track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Technical Escort
US Army
Fort Hood, TX
10.2020 - Current
Chemical Operation Specialist
US Army
Killeen, TX
10.2003 - 10.2023
- Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
- Collaborated with team leaders to devise and implement solutions for issues and non-conformities.
- Set specific goals for projects to measure progress and evaluate end results.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Monitored operations and reviewed records and metrics to understand company performance.
- Implemented strategies to take advantage of new opportunities.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Assessed company operations for compliance with safety standards.
- Analyzed key performance indicators to identify effective strategies.
- Analyzed company's expenditures and developed financial models.
Equal Opportunity Advisor
US Army
Jun, TX
06.2012 - 12.2015
- Monitored complaint procedures to process and review complaints.
- Communicated with workers and supervisors about workplace adherence to laws, importance of statutes and ways to enhance compliance.
- Interviewed personnel involved in discrimination and equal rights complaints to collect information, outline grievances and mediate conflicts.
- Conducted surveys and evaluated findings to determine existence of systematic discrimination.
- Trained employees on equal opportunity laws and provided avenues for reporting violations.
- Helped workplaces determine guidelines for establishing and maintaining discrimination-free environments supportive of employees and compliant with applicable laws.
- Reviewed company contracts to meet governmental equal opportunity provisions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
Urinalysis Lab Technician
US Army
Junction City, KS
07.2012 - 12.2014
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared lab for daily operations by stocking materials and equipment.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
- Collected and organized data to perform data analysis and prepare technical reports.
- Completed audits of incoming and outgoing employees and coordinated all associated documentation.
- Monitored complaint procedures to process and review complaints.
Education
Associate of Arts - Occupational Safety And Hazard
Barton County Community College
Great Bend, KS08.2029
Skills
- Quantitative Skills
- Improvement Plan Knowledge
- Content Management Expertise
- Experience in Leadership
- People Skills
- First Aid/CPR
- PPE Use
- Training & Development
- Critical Thinking
- Problem Resolution
- Team Management
- Team Building
- Data Management
Timeline
Technical Escort
US Army
10.2020 - Current
Urinalysis Lab Technician
US Army
07.2012 - 12.2014
Equal Opportunity Advisor
US Army
06.2012 - 12.2015
Chemical Operation Specialist
US Army
10.2003 - 10.2023
Associate of Arts - Occupational Safety And Hazard
Barton County Community College
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