James Higgins
Spring hill,Ks,
Overview
36
36
years of professional experience
Work History
Unarmed Security Guard
Allied Universal Security
Kansas City, MO
06.2025 - Current
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to identify potential hazards and prevent unauthorized access.
- Responded promptly to alarms and emergency situations, coordinating with local law enforcement when necessary.
- Prepared detailed incident reports documenting observations and actions taken during shifts.
- Assisted in enforcing company policies and procedures for safe operations on site.
- Provided excellent customer service by greeting visitors and addressing inquiries effectively.
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled commercial property and associated parking garage.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Patrolled parking lots and garages to determine security of vehicles and property.
Owner/Operator
JH Trim
Spring Hill, KS
01.1990 - 12.2024
- Managed daily operations to ensure efficient workflow and high-quality output.
- Developed and implemented strategies to enhance customer satisfaction and retention.
- Oversaw production schedules, optimizing resource allocation for timely deliveries.
- Trained and mentored staff, fostering a collaborative work environment.
- Established quality control measures to maintain product standards and reduce errors.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
Education
High School Diploma -
Olathe High School
Olathe, KS05-1979
Skills
- Security patrols
- Incident reporting
- Emergency response
- Conflict resolution
Timeline
Unarmed Security Guard
Allied Universal Security
06.2025 - Current
Owner/Operator
JH Trim
01.1990 - 12.2024
High School Diploma -
Olathe High School