James High
Louisville,KY
Summary
Versatile professional with exceptional interpersonal skills, and a passion for building relationships. Talented at tailoring communication to individual needs, leading to understanding and trust. Empathetic, dedicated team player devoted to delivering outstanding results.
Overview
5
5
years of professional experience
Work History
Cardinal Ambassador
University of Louisville
Louisville, KY
01.2024 - Current
- Deliver front-line customer service while managing inquiries through digital and in-person communications.
- Marketing and PR representative supporting the Office of Communication and Marketing's mission to protect the image of UofL.
- Control campus tours for students and VIPs.
- Use strategic communication to assist over 200 visitors a day.
Restaurant Worker
Skyline Chili
Cincinnati, OH
06.2020 - 05.2024
- Worked all restaurant roles, including cook, server, and drive-thru.
- Focused on customer satisfaction and teamwork in a fast-paced environment.
Car Detailer
Independent Work
Cincinnati, OH
09.2022 - 09.2023
- Started and managed the business with two colleagues.
- Detailed vehicle interiors and exteriors.
- Our business net worth was approximately $18,000.
Golf Caddie
Hyde Park Country Club
Cincinnati, OH
03.2021 - 09.2022
- Provided course knowledge and support to players.
- Networked and built connections with golfers while bettering their experience.
Education
Bachelor of Science - Communications
University of Louisville
Louisville, KY05-2027
Skills
- Public speaking
- Customer service
- Strategic communication
- Active listening
- Teamwork
- Interpersonal communication
Community Service & Engagement
Kentucky Humane Society
- Enhance the well-being of shelter dogs through Dog Dates, offering socialization, exercise, and individual attention.
BDK Scholars Program
- Projects aimed at supporting and enhancing the missions of nonprofit organizations. Contributed to community service initiatives and addressing local needs in the community.
Greek Life
- University of Louisville Phi Kappa Tau Fraternity.
- Social Chair: Planned events with sororities to build relationships in our chapter.
Timeline
Cardinal Ambassador
University of Louisville
01.2024 - Current
Car Detailer
Independent Work
09.2022 - 09.2023
Golf Caddie
Hyde Park Country Club
03.2021 - 09.2022
Restaurant Worker
Skyline Chili
06.2020 - 05.2024
Bachelor of Science - Communications
University of Louisville
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