James Hill
Shelbyville,TN
Summary
Encouraging Department Manager dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.
Overview
33
33
years of professional experience
Work History
Department Manager
Lowes Home Improvment
04.2014 - 04.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
Service Manager
Kincaid Service Company
07.1990 - 09.2013
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Monitored inventory levels and placed orders to replenish stock.
Education
High School Diploma -
Shelbyville Central High School
Shelbyville, TN06.1989
Skills
- Customer Service
- Work Assignments
- Staff Development
- Departmental Activities
- Train Employees
- Sales Strategies
- Inventory and Supply Management
- Merchandising
- Sales Activities
- Order Management
Timeline
Department Manager
Lowes Home Improvment
04.2014 - 04.2023
Service Manager
Kincaid Service Company
07.1990 - 09.2013
High School Diploma -
Shelbyville Central High School
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