James Hill
Hillsboro,TX
Summary
Results-driven Lead Service Technician with a proven track record in operations management, team building, and effective communication. Expertise in mechanical systems and project management, delivering enhanced operational efficiency and customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Service Technician
Recycling Equipment Inc.
Fort Worth, TX
08.2016 - Current
- Led installation and maintenance of recycling equipment, ensuring optimal functionality and safety compliance.
- Trained and mentored junior technicians on equipment operation and troubleshooting techniques.
- Collaborated with customers to implement process improvements, increasing operational efficiency by streamlining workflows.
- Conducted diagnostics and repairs on complex machinery, resolving issues swiftly to minimize service interruptions.
- Ensured adherence to safety protocols during all repair and maintenance operations, fostering a culture of safety awareness.
- Provided technical support to clients, enhancing customer satisfaction through effective communication and problem-solving skills.
- Led troubleshooting efforts for urgent issues requiring immediate resolution while maintaining clear communication lines with affected parties.
- Developed strong relationships with clients due to consistent reliability, professionalism, and attention to detail during all interactions.
- Installed new equipment, trained operators on the order of operations and routine maintenance protocols to customers.
Lead Maintenance Technician
Impact Fulfilment Services
Hutchins, TX
07.2015 - 08.2016
- Led maintenance team in troubleshooting and resolving equipment failures efficiently.
- Implemented preventive maintenance schedules, reducing downtime across operations.
- Mentored junior technicians, enhancing team skill levels and performance.
- Conducted regular inspections to ensure compliance with safety standards and regulations.
- Configured production lines for upcoming product run.
- Collaborated with management to develop strategies for improving maintenance processes.
- Coordinated emergency repair efforts, minimizing disruption to operational workflows.
Yard Manager
Liberty Tire Recycling
Midlothian, TX
09.2014 - 08.2015
- Oversaw daily operations of tire recycling yard, ensuring compliance with safety regulations.
- Dispatched Drop & Hook trailer deliveries to customer locations
- Oversaw the daily inspection of yard equipment (Yard Mule, Excavator Etc.)
- Conducted routine inspections and maintenance to ensure optimal performance of hydraulic-driven dual shaft shredder.
- Executed installation procedures and conducted routine maintenance to ensure optimal performance of tire shredder machinery.
- Monitored and confirmed trailer counts to support uninterrupted fuel delivery to cement kiln.
General Manager
Jett Express Car Wash
Saginaw, TX - Westworth Village, TX
06.2010 - 09.2014
- Developed training programs to enhance staff performance and operational efficiency.
- Oversaw daily operations to ensure efficient car wash operation and customer satisfaction.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Managed budget implementations, employee reviews, training, and schedules.
- Developed and implemented strategies to increase sales and profitability.
- Conducted regular inspections and repairs on car wash equipment to maintain service quality.
- Specialized in troubleshooting and resolving complex issues in hydraulic and electrical equipment, contributing to equipment reliability.
- Facilitated training programs for new management candidates during new location openings.
Education
High School Diploma -
Crossroads High School
Burleson, TXSkills
- Lockout and tagout procedures
- Welding and fabrication
- Hydraulic systems
- Electrical systems
- Mechanical aptitude
- Project management
- Scheduling and coordination
- Leadership and team building
- Problem resolution
- Operations management
- Staff training/development
- Effective leader
Accomplishments
Effectively managed personnel in multiple different locations while also running my own job site.
Created and implemented a sales strategy to generate new customers and contacts as well as strengthen connections with current customers.
Certification
Certified industrial equipment operator (Forklift, Telehandler, Man lift)
Certified Competent Person in Lifting and Rigging
Timeline
Lead Service Technician
Recycling Equipment Inc.
08.2016 - Current
Lead Maintenance Technician
Impact Fulfilment Services
07.2015 - 08.2016
Yard Manager
Liberty Tire Recycling
09.2014 - 08.2015
General Manager
Jett Express Car Wash
06.2010 - 09.2014
High School Diploma -
Crossroads High School