James Hillerich
Minneola,Florida
Summary
Proven track record at Duke Energy, adept in problem-solving and time management, showcasing adaptability across varied roles from Apprentice to TroubleTech. Excelled in high-pressure environments, ensuring safety and efficiency. Demonstrated leadership in team collaboration and decision-making, contributing to significant operational improvements. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
1
1
Certification
Work History
TroubleTech
Duke Energy
08.2024 - Current
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Followed all safety protocols and regulations while working at height and with live electricity.
- Enforced adherence to industry best practices, safety protocols and proper installation techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
Journeyman Lineman
Duke Energy
10.2019 - 08.2024
- Complied with legal regulations and company procedures to achieve high-quality performance in safe working environment.
- Hooked up transformers to poles and lines.
- Performed maintenance and reconducting work in varied weather conditions.
- Worked on both dead and energized lines.
- Removed old poles and hardware and replaced with new equipment.
- Read and interpreted Work order plans, prepared supplies and developed effective plan of action before beginning work.
- Strung cables between structures and lines from poles, towers, or trenches and pulled lines to proper tension.
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
- Installed and maintained overhead and underground electrical power lines.
- Enforced adherence to industry best practices, safety protocols and proper installation techniques.
- Followed all safety protocols and regulations while working at height and with live electricity.
- Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
Apprentice Lineman
Duke Energy
04.2014 - 10.2019
- Worked with construction crews to route and re-route power lines around new builds either via above-ground lines or below-ground utilities.
- Worked to string, splice, and transfer wire in both energized and de-energized circuits.
- Shortened and lengthened wires and lines to connect transformers, lighting units, or signals.
- Installed and maintained overhead pole components and Underground Residential Distribution (URD) equipment.
- Assisted Journeyman Lineman with work to learn trade and practice techniques.
- Enforced adherence to industry best practices, safety protocols and proper installation techniques.
- Followed all safety protocols and regulations while working at height and with live electricity.
Landscaper
Lawn Soldiers
08.2006 - 01.2014
- Managed over 45 employees by supervising daily tasks.
- Built loyal account base and long-term business relationships with accounts.
- Resolved customer service issues with timely and professional resolutions.
- Monitored and assessed industry trends, competitors and customer feedback to make informed decisions.
- Negotiated contracts with vendors and service providers to secure favorable terms of service.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
Foundation Academy
Skills
- Proficient with SS9/Maximo
- Experience with dispatching and Arcos
- Have filled in for supervisor
- PAQ3 & PAQ4 Assessor
- Self motivation
- Time management abilities
- Problem-solving aptitude
- Conflict resolution
- Multitasking Abilities
- Reliability
- Decision-making
- Attention to detail
- Critical thinking
- Effective communication
Affiliations
- Union Steward local 1412
Certification
- CPR/AED Certification
- Class A CDL
Timeline
TroubleTech
Duke Energy
08.2024 - Current
Journeyman Lineman
Duke Energy
10.2019 - 08.2024
Apprentice Lineman
Duke Energy
04.2014 - 10.2019
Landscaper
Lawn Soldiers
08.2006 - 01.2014
High School Diploma -
Foundation Academy
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