James Ho
AUSTIN,TX
Summary
Seasoned Plumbing Service Technician with a proven track record at Roto-Rooter, enhancing company revenue through exceptional customer service and strong relationships. Expert in plumbing code compliance and water heater servicing, coupled with a continuous learning mindset and problem-solving abilities. Achieved significant efficiency improvements and compliance with local building codes, demonstrating a commitment to excellence and attention to detail.
Overview
4
4
years of professional experience
Work History
Plumbing Service Technician
Roto-Rooter
11.2023 - Current
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
- Contributed to increased company revenue by maintaining strong relationships with existing customers and obtaining referrals for new business opportunities.
- Provided excellent customer service by addressing client concerns and answering questions about plumbing systems.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
Plumbing Lead
Elite AC and Plumbing
03.2022 - 11.2023
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Measured, threaded, and cut materials to correct angles.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
- Installed modern plumbing systems in new constructions, ensuring compliance with local codes.
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
Plumber Apprentice
Synder Plumbing 512
03.2021 - 03.2022
- Installed valves, hangers, supports, and flanges inside piping systems.
- Increased efficiency by maintaining a clean workspace during repairs and installations, minimizing downtime between tasks.
- Inspected structures to avoid any obstruction and delays throughout project.
- Reduced material waste by carefully measuring pipe lengths before cutting them, saving both time and resources on each project.
- Acquired extensive knowledge of local building codes, enabling adherence to regulations during all plumbing work conducted.
Education
No Degree - Computer Science And Programming
Austin Community College
Austin, TXHigh School Diploma -
Austin High School
Austin, TX06.2011
Skills
- Strong Communication Skills
- Continuous learning mindset
- Decision-Making
- Problem-solving aptitude
- Skilled with both hand and power tools
- Attention to Detail
- Multitasking Abilities
- Reliability
Timeline
Plumbing Service Technician
Roto-Rooter
11.2023 - Current
Plumbing Lead
Elite AC and Plumbing
03.2022 - 11.2023
Plumber Apprentice
Synder Plumbing 512
03.2021 - 03.2022
No Degree - Computer Science And Programming
Austin Community College
High School Diploma -
Austin High School
Similar Profiles
Brandon FilbertBrandon Filbert
Plumber Foreman at Roto-Co Dba Roto RooterPlumber Foreman at Roto-Co Dba Roto Rooter
Destinee HuntDestinee Hunt
Executive Office Manager at Roto-RooterExecutive Office Manager at Roto-Rooter
Oren NoyesOren Noyes
Plumber / Jetter at Roto-RooterPlumber / Jetter at Roto-Rooter