James Hoffman
Beach Lake,Pennsylvania
Summary
Dynamic leader with a proven track record at Eastside Bulk Transport LLC, enhancing compliance and safety measures. Excelled in staff training and risk analysis, significantly improving operational efficiency. Known for exceptional mentoring abilities and strategic growth initiatives, I consistently foster high-performance teams and elevate customer satisfaction.
Overview
26
26
years of professional experience
Work History
Compliance Manager & Safety Officer
Eastside Bulk Transport LLC
10.2018 - Current
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
- Enhanced overall business operations by continuously improving policies, procedures, and controls related to compliance requirements.
- Maintained effective working relationships with regulatory authorities, suppliers and customers.
- Managed compliance efforts, reporting and audits.
Perfect Professional Painters
Self
04.2012 - 10.2018
- Streamlined project timelines by efficiently managing multiple painting tasks simultaneously.
- Upheld company reputation for excellence through diligent adherence to established quality standards throughout each painting project.
- Improved team productivity by providing guidance, training, and support to junior painters as needed.
- Increased repeat business through exceptional customer service and swift resolution of any issues or concerns.
Insurance Agency Owner & PA Dept of Motor Vehicles
J.E. Hoffman Agency / Pocono Mountain Licensing
04.1999 - 07.2014
- Expanded agency operations by identifying new market opportunities and implementing strategic growth initiatives.
- Boosted agency visibility through targeted marketing campaigns, enhancing brand awareness and attracting new customers.
- Mentored junior agents to enhance their sales skills and industry knowledge, fostering a high-performance team environment.
- Delivered informative presentations at community events to educate potential customers about available insurance products and services.
- Increased client retention by consistently providing exceptional customer service and maintaining strong relationships.
Education
CDL - Commercial Driver Training
Smith & Soloman Commercial Training
Avoca PA08-2018
Automotive Tech - Automotive
Lincoln Technical Institute
Union, NJ08-1990
High School Diploma -
Honesdale High School
Honesdale, PA06-1988
Skills
- Compliance Monitoring
- Training development
- Internal Audits
- Training and education
- Internal Auditing
- Staff Training
- Compliance documentation
- Regulatory examinations
- Risk Analysis
- Audit oversight
Timeline
Compliance Manager & Safety Officer
Eastside Bulk Transport LLC
10.2018 - Current
Perfect Professional Painters
Self
04.2012 - 10.2018
Insurance Agency Owner & PA Dept of Motor Vehicles
J.E. Hoffman Agency / Pocono Mountain Licensing
04.1999 - 07.2014
CDL - Commercial Driver Training
Smith & Soloman Commercial Training
Automotive Tech - Automotive
Lincoln Technical Institute
High School Diploma -
Honesdale High School
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