James Hogan
Lake Charles,LA
Summary
Driven by a passion for excellence in catering services, I leveraged food safety and team leadership skills at Hogan's Catering to exceed client expectations at numerous high-profile events. My tenure at Waffle House Restaurant honed my ability to enhance customer satisfaction through meticulous attention to detail and quality control, achieving a significant reduction in manual entry errors.
Overview
12
12
years of professional experience
Work History
Hogan's Catering
James Hogan
08.2014 - Current
- Reported project status, adhered to key timelines and milestones, identified data gaps and facilitated collaboration between operational and technical teams.
- Collaborated with team members on data validation, derived key insights, coordinated and prioritized tasks and communicated updates about fixes.
- Delivered detailed documentation on data capturing procedures for future reference and training purposes.
- Reduced manual entry errors by implementing automation tools where appropriate.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
Cook's Assistant
Waffle House Restaurant
07.2012 - 08.2016
- Worked with chef to prepare daily food specials and other supplies.
- Followed recipes closely for consistent taste, quality and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared food orders to support waitstaff and other team members.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
High School Diploma - Core Curriculum
Baker High School
Baker, LA05.2003
Skills
- Food Safety
- Menu development
- Food presentation
- Customer Service
- Reliable and Responsible
- Team Leadership
- Money Handling
- Quality Control
- Catering Services
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
Timeline
Hogan's Catering
James Hogan
08.2014 - Current
Cook's Assistant
Waffle House Restaurant
07.2012 - 08.2016
High School Diploma - Core Curriculum
Baker High School