Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JAMES HOLLINS

Summary

Skilled System Engineer with a robust background in IT infrastructure and technical support, notably at CompUSA. Excelled in troubleshooting, enhancing system efficiency by 30%, and providing unparalleled technical assistance. Demonstrates strong project management capabilities and effective communication, ensuring seamless operations and client satisfaction.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

System Engineer

CompUSA

IT Technician & IT Consultant

Technology Professionals
01.2003 - 06.2024
  • Maintained office PCs, networks and mobile devices.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Responded to customer inquiries and provided technical assistance over phone and in person.

Education

Bachelor of Business - Accounting And Finance

University of San Francisco
San Francisco, CA

Skills

  • Troubleshooting
  • Hardware and software installation
  • System Engineering
  • Technical Support
  • Hardware Configuration
  • IT Infrastructure
  • Project Management
  • LAN/WAN

Certification

Comptia A+

Microsoft MCP

Apple Certified

HP Certified



Languages

English
Native or Bilingual

Timeline

IT Technician & IT Consultant

Technology Professionals
01.2003 - 06.2024

System Engineer

CompUSA

Bachelor of Business - Accounting And Finance

University of San Francisco
JAMES HOLLINS