James Hollis

• Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.

· Lead Solution Process / technical change agent for business team.

· Lead innovation/deployment of Kroger Enterprise/CPG – Collaborative Work Space Initiative

· Development of Balanced Scorecard / KPI metrics & processes.

· Engage / Consult monthly with Leadership on high value, strategic insight enhancements/projects to drive growth/success & profitability.

· Engage buying teams, Kroger Sr. leadership and CPG partners on best practices and strategic interventions utilizing insights and metrics.

· Execution Annual Kroger / Collaboration Calendar and KPI processes and deployment

· Supply Chain Leadership and Vendor Collaboration Board

• Drove strategic improvements to enhance operational and organizational efficiencies.
• Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
• Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
• Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.

· 2x dollar growth 5yrs straight yrs. On assigned client base

· Managed staff of 10, responsible for customer base of 324 Tier 1-4 clients.

· Manage Deployment of Market6 applications to over 1400 clients

· Manage sales to new and existing client base.

· Manage Contract negotiations with legal/finance teams to deliver most profitable contract to the company.

· Engage company operations/technology development teams to ensure customer milestones are met on-time and on-budget

• Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.

· Structured and Implemented Global S&OP Process across 4 geographies.

· Lead/Improved year over year forecast accuracy by 7% 2006, 2007 by 8%.

· Streamlined Annual Financial Planning / Sales Budgeting Cycle

Developed / Lead Financial reconciliation and goal gap closing processes.

• Managed inventory flow to meet inventory turn goals.
• Maximized revenue growth by collaborating with sales and marketing teams to align promotional activities with demand forecasts.
• Provided input and offered suggestions to develop inventory strategies on existing items, new products and product phase-outs.
• Improved forecast accuracy with regular reviews of historical sales data, identifying trends and adjusting future projections as needed.