James Holsomback

Fostered a culture of continuous improvement within the warehouse team, encouraging ideas and proactive problem-solving.

Collaborated with other departments to improve interdepartmental communication.

Managed the day-to-day operations of the warehouse facility, overseeing receiving, inventory, preloading, loading, and shipping processes.

Conducted monthly performance evaluations for warehouse staff, providing constructive feedback.

Prioritized employee cross-training to improve versatility and adaptability among team members.

Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.

Motivated the warehouse team to consistently accomplish operations goals and maintain on-time shipping.

Boosted warehouse operations performance by overseeing dispatching and utilizing labor hours efficiently to reduced order processing time.

Met or exceeded production goals and objectives by following strict procedures.

Monitored weekly production levels and implemented measures to increase output.

Responsibilities:

Monitor and assist in daily dock operations to adhere to customer demands. Address employee concerns and questions to offer the proper tools and help needed. Train, coach and motivate employees to provide a safe and positive team work environment. Perform any job function as a stand-in to increase productivity usually caused by inflated volume or absenteeism. Assist with clerical duties in the dispatch office. Perform routine warehouse inspections & audits to identify areas of improvement and increase the overall quality of service provided by Dart Entities.

Achievements:- Employee of the month twice (March 2017/April 2018), Perfect Attendance, Part of Dart nominated for Warehouse of the Year

Responsibilities:

Troubleshooting and processing problematic customer returns. Performing job tasks in Inventory Control & Quality such as Location/Bin Checks & Cycle Counts. Forklift Certified. Identifying fraudulent activity. Determining a legitimate return. Identify vendors inventory that was physically & virtually mislabeled. Cross-trained in all departments including Shipping, Receiving and Refurbishment. Utilized in the outbound problem solving department. Scheduled and fulfilled deployment loads to other Amazon facilities. Acting Stand-in ISS/ICQA Lead.

Achievements:

Highest Customer Returns Processing Rate, Perfect Attendance, Employee of the Month twice, Inbound Support Services Ambassador

Responsibilities:

Collaborated with subject matter experts to ensure accurate and relevant content creation for specialized courses. Enhanced training program effectiveness, integrating feedback mechanisms for continuous improvement.

Achievements:

-Highest Accept Rate, Perfect Attendance