James Holzinger

• Establish team priorities, maintain schedules and monitor performance.
• Interact with employees and customers in response to their concerns and questions.
• Supervise, train, and motivate staff.
• Provide technical advice, support, and coaching to staff.
• Conduct staff meetings, safety inspections, and monthly feedback meetings with technicians.
• Monitor job profitability, productivity, and accuracy.
• Manage tools, supplies, and inventory.
• Fill in for schedulers and technicians when needed
• Ensure compliance with company safety procedures.
• Conduct on-site quality control inspections.
• Administer and oversee compliance with company policies and procedures.
• Conduct staff reviews and manage attendance records
• Implement programs, plans, and processes to meet division goals, revenue, and profitability.

- Create detailed testing and maintenance procedures

- Author PowerPoint presentations

- Run training meetings

- Work with new technicians teaching them inspections, troubleshooting, maintenance, NFPA codes, and testing procedures

- Assess technicians. identify weaknesses and strong suits and create programs to cater to their personal needs

- Help technicians to achieve Nicet certifications

- Prioritize and organize tasks to efficiently accomplish service goals

- Assist in the development of training videos

- Mentor new technicians with onsite hands on instruction

-Performs weekly, monthly, quarterly, semi annual, annual, 3 year, and 5 year inspections per NFPA 25, which includes but is not limited to testing fire pumps, foam systems, wet systems, dry systems, pre action systems, deluge systems, antifreeze systems, MIC chemical injection systems, MICBLAST nitrogen systems, fire hydrants, standpipes, and backflow preventers.
-Services, performs complex troubleshooting, repair, install, and retrofit fire sprinkler systems and associated equipment
-Works independently, trains technicians, gives technicians technical advice, and maintain a good working relationship with customers
-Service large accounts. Hospitals, Colleges, School Districts, Power Plants, Campuses etc.
-Completes necessary reports and estimate repair parts, labor, and cost.