JAMES HOOK
Berkeley Springs
Summary
Results-driven maintenance technician with a strong background in production and leadership, adept at optimizing operational efficiency and ensuring equipment reliability. Proven expertise in troubleshooting complex mechanical issues and implementing effective maintenance strategies that enhance productivity. Demonstrated ability to lead teams and foster a collaborative environment prioritizing safety and continuous improvement. Committed to leveraging technical skills and leadership experience to drive organizational success in fast-paced settings.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Kraft Heinz
02.2016 - Current
- Maintenance technician skilled in troubleshooting and root cause analysis.
- Responsible for keeping filler machines in running condition.
- Follow centerline procedures.
- Perform necessary machine PM’s
- Replace/repair filler parts when no longer in working condition.
- Coordinate with managers/ machine operators to minimize downtime when repairs are necessary.
- Relay all necessary information in regards to machine maintenance to production coordinators, shift managers and maintenance manager.
- Complete work orders for all parts billed out for repairs.
- Complete shift rounds, and machine inspections on daily basis.
- Coach and assist machine operators in downtime management and troubleshooting.
- Lead PM crew and assisted in implementing new PM practices
- Ensured proper and time sensitive completion of all scheduled PM maintenance on individual job basis while complying with quality and sanitation standards. Communicated with maintenance leads and management to develop PM plans to best suit production needs
- Trained other maintenance technicians in PM completion and compliance.
Production Coordinator
Kraft Heinz
07.2005 - 02.2016
- Production supervisor successful at exceeding production, revenue and quality standards through effective leadership and cross-training.
- Mastered the intricacies of the production flow within each department.
- Assessed and trained personnel for promotion to cross-functional operations.
- Successfully managed production activities so all orders were shipped on time.
- Led regular stand-up meetings, events and continuous improvement projects with measurable goals.
- Managed documentation of and training on production procedures and work instructions.
- Investigated and implement ideas for quality improvement, increased productivity and cost reduction.
- Verified that all process control parameters were being documented and followed at all times.
- Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
- Addressed all personnel issues promptly and professionally.
- Drove daily production activities with effective communication and leadership.
- Met aggressive production and safety goals while minimizing equipment downtime.
- Held and exceeded in multiple positions within Kraft Foods, including; Production Utility, Packaging Operator, Filler Operator, Production Coordinator and Operator Technician.
Conference Services
CoolFont Resort and Spa
02.2001 - 07.2005
- Designed and organized various conference meeting settings.
- Set up conference rooms with tables, chairs, and various AV requirements according to need and specifications of guests.
- Designed and organized an assortment of outdoor activities including picnics, bonfires, hikes, games and team building exercises.
- Coordinated cross-department activities with kitchen and spa staff.
- Designed and set up varieties of meals and breaks according to specifications of guests including coffee, breakfast and lunch.
- Assisted in luggage and guest transportation.
- Responsible for keeping vending machines throughout resort stocked and operational.
Education
High School Diploma -
Berkeley Springs High School
Berkeley Springs, WV01.2005
No Degree - Basic Mechatronics Course
360training.com
01-2021
Skills
- Quality assurance training
- OSHA regulations
- Production management
- Extremely quick learner
- Knowledge of 5S methodology
- Root cause analysis
- Compliance with GMPs
- Production line management
- Strong leadership abilities
- Practices safety and sanitation standards
- SAP training
- Mechanical and minor electrical training
- Lift training
- Mechanically inclined
Certification
- Basic Mechatronics Course, 360training.com
- Relevant coursework completed:
- -Motor Fundamentals
- -Motor Starters
- -Control Circuit Diagrams
- -VFD Installation and Programming
- -VFD Troubleshooting
- -VFD Fundamentals
Timeline
Maintenance Technician
Kraft Heinz
02.2016 - Current
Production Coordinator
Kraft Heinz
07.2005 - 02.2016
Conference Services
CoolFont Resort and Spa
02.2001 - 07.2005
High School Diploma -
Berkeley Springs High School
No Degree - Basic Mechatronics Course
360training.com