James House
Slocomb,AL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
25
25
years of professional experience
Work History
Security sales rep
ADT Security Services LLC
09.2014 - Current
- Built diverse and consistent sales portfolio.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Stayed current on company offerings and industry trends.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Worked 5-6 days a week. From 8-12 hrs Aday
- Built relationships with customers and community to establish long-term business growth.
- Spearheaded successful sales strategies for existing and new products across specified territory.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Implemented systems and procedures to increase sales.
- Managed over Number accounts within Location territory.
- Managed accounts to retain existing relationships and grow share of business.
- Attended trade shows and industry events to promote company products and services.
- Trained and mentored sales representatives in sales techniques and strategies.
Sale Security Systems
DME Tec, Breathing Care
09.2008 - 04.2012
- Work and delivered DME supplies
- Oxygen,beds,Cpap,Ect..
- Traveled to client sites to perform onsite testing.
- Proven ability to learn quickly and adapt to new situations.
- Inspected, tested and calibrated medical equipment before installing.
- Diagnosed cause of problems and completed repairs.
- Demonstrated correct operation, care and calibration to on-site medical personnel.
- Installed, calibrated and monitored Type devices.
- Soldered loose connections in equipment to reduce safety hazards and improve performance.
- Checked facility's structural environment to assess for electrical, mechanical and other safety hazards.
- Documented information regarding installations, repairs and inventory checks.
- Excellent communication skills, both verbal and written.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked 5-6 Days a week. Was on call from Weekends. 50-60 Hrs a week
Directv Installer
Bruister Associates
06.2008 - 08.2008
- Provided training on use, troubleshooting, and calibration of equipment.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- I wasn’t at this job long. They closed not long after I was hired.. Worked full time.
Mental Health Technician
Laurel Oaks Mental Hospital
08.2007 - 06.2008
- Over seen Kids with problem.
- Treated clients and families with respect and dignity.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Charted on each patient daily.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Developed individualized treatment plans for patients in collaboration with mental health professionals.
- Counseled and mentored clients on substance use and life choices.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Worked 5 Days a week about 8-12 hours aday. Sometimes Double Shift.
Drill Instructor
Teen Challenge Drill Academy
07.2006 - 04.2007
- In a juvenile boy's home
- Over seen 30-40 boys
- 1-850-547-1303
- Provided education on mental health topics and resources to clients.
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Provided crisis intervention and emotional support to youth.
- Facilitated group counseling sessions to support and encourage client growth.
- Implemented variety of fun and recreational activities for residents.
- Wrote reports for family and caregivers, documenting progress, challenges, and therapy milestones.
- Educated clients on dangers of substance abuse and prevention techniques.
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised meetings with family members to help create support system for clients.
- Designed safe and supportive environment for clients to discuss issues.
- Arranged and facilitated therapy sessions for individuals, couples, and families.
- Encouraged children to talk issues out with each other and without anger, which eased tense situations.
- Maintained accurate documentation of youth progress in line with reporting requirements.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Worked this Job Full Time about 50hrs a week,6 days a week.
Car Salesman
Dothan Chrysler Dodge
07.2003 - 05.2007
- Wrapped, boxed and weighed bakery department products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Used in-store system to locate inventory and place special orders for customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- I worked this Job about 6 days a week. We worked about 12 hrs aday..
- Prioritized helping customers over completing other routine tasks in store.
Insurance Agent, House Jr
Liberty National Life Insurance, O
08.1998 - 07.2003
- Sold Life Insurance
- James A
Education
GED -
George C Wallace Community College - Dothan
Dothan, AL1993
Skills
- Post-Sales Support
- B2B Sales
- Market Research
- Problem-Solving Strengths
- Customer Service
Timeline
Security sales rep
ADT Security Services LLC
09.2014 - Current
Sale Security Systems
DME Tec, Breathing Care
09.2008 - 04.2012
Directv Installer
Bruister Associates
06.2008 - 08.2008
Mental Health Technician
Laurel Oaks Mental Hospital
08.2007 - 06.2008
Drill Instructor
Teen Challenge Drill Academy
07.2006 - 04.2007
Car Salesman
Dothan Chrysler Dodge
07.2003 - 05.2007
Insurance Agent, House Jr
Liberty National Life Insurance, O
08.1998 - 07.2003
GED -
George C Wallace Community College - Dothan
Similar Profiles
Kirsten TubbsKirsten Tubbs
National Sales Recruiter at Bulldog/ADT Security Services, LLCNational Sales Recruiter at Bulldog/ADT Security Services, LLC
Michael KuhlMichael Kuhl
ADT Solutions Advisor at ADT Security Services, ADT CorporateADT Solutions Advisor at ADT Security Services, ADT Corporate
Gene KivlighnGene Kivlighn
Sr. IT Specialist at ADT Security LLCSr. IT Specialist at ADT Security LLC