James Howard
Albuquerque,NM
Summary
Valued leader and team member displayed exemplary conduct under pressure while providing guidance and direction to team. Demonstrated excellent organizational skills and ability to think strategically. Trained and mentored new personnel and developed effective working relationships with other service branches.
Overview
12
12
years of professional experience
Work History
NCO
Army National Guard NM
07.2015 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Trained new personnel regarding company operations, policies and services.
Supervisor
Job Corps Trade School
06.2016 - 12.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Warehouse Stocker
Hobby Lobby
07.2013 - 06.2015
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Completed cycle counts and monthly inventory.
Detention Officer
Clovis Curry Detention Center
05.2011 - 01.2013
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Regularly conducted security and sanitation checks.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Attended to feeding, housing, and physical well-being of inmates.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Responded promptly to emergency situations and provided medical aid.
- Processed visitors and attorneys arriving to see prisoners.
- Provided counseling and guidance to inmates to boost wellbeing.
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Assisted in intake and release of inmates.
Education
Social Psychology
Eastern New Mexico University
Portales, NMHigh School Diploma -
Clovis High School
Clovis, NM05.2009
Skills
- Warrant Procedures
- Documentation and Recordkeeping
- Surveillance and Patrol
- Rule Enforcement
- Mobile Surveillance
- Background Investigations
- Community Relations
- Law Enforcement Information Databases
- Report Writing
- Police Reports
- Documentation
- Investigations Management
- Local, State and Federal Regulations
Timeline
Supervisor
Job Corps Trade School
06.2016 - 12.2017
NCO
Army National Guard NM
07.2015 - Current
Warehouse Stocker
Hobby Lobby
07.2013 - 06.2015
Detention Officer
Clovis Curry Detention Center
05.2011 - 01.2013
Social Psychology
Eastern New Mexico University
High School Diploma -
Clovis High School
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