Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

James Huhmann

Bushnell,FL

Summary

Dynamic customer service professional with extensive experience at Walmart, excelling in retail transactions and merchandising. Proven ability to enhance customer satisfaction through effective communication and time management. Recognized for optimizing front-end performance and fostering teamwork, contributing to a welcoming shopping environment while maintaining high standards of product presentation.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Front End Associate

Walmart
08.2024 - Current
  • Assisted customers in locating products, enhancing shopping experience and satisfaction.
  • Maintained clean and organized sales floor, ensuring safe and welcoming environment for shoppers.
  • Processed transactions efficiently at point-of-sale, providing accurate change and receipts to customers.
  • Stocked shelves with merchandise, following proper inventory management procedures for optimal presentation.
  • Collaborated with team members to meet daily operational goals and improve service delivery standards.
  • Learned product features and promotions to effectively inform customers and drive sales initiatives.
  • Adapted quickly to changing priorities during peak hours, maintaining composure under pressure.
  • Supported merchandising efforts by setting up promotional displays that attracted customer attention.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Facilitated cash, check and credit transactions on cash register with 100% accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
  • Boosted customer loyalty, remembering regular customers' names and preferences.
  • Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.
  • Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.

Floor Staff Member

McDonald's Restaurant
01.2019 - 12.2022
  • Delivered exceptional customer service by assisting guests with inquiries and requests.
  • Maintained cleanliness and organization of dining areas to enhance guest experience.
  • Collaborated with team members to ensure timely food service during peak hours.
  • Assisted in training new staff on operational procedures and customer interaction protocols.
  • Monitored inventory levels and communicated needs to management for timely restocking.
  • Implemented safety protocols to ensure compliance with health regulations in the workplace.
  • Adapted quickly to changing priorities, maintaining focus on high-quality service delivery.
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
  • Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
  • Collaborated with team members to maintain store appearance, resulting in a more enjoyable shopping experience for customers.

Produce Associate

Winn Dixie Supermarket
10.2017 - 08.2018
  • Operated production machinery, ensuring adherence to safety standards and operational protocols.
  • Monitored inventory levels, coordinating with suppliers for timely stock replenishment.
  • Trained new associates on production techniques and equipment usage for improved efficiency.
  • Streamlined workflow processes, reducing downtime and enhancing team productivity.
  • Conducted quality control inspections, identifying and addressing product discrepancies promptly.
  • Collaborated with team members to implement best practices in production procedures.
  • Assisted in maintaining a clean and organized work environment, promoting workplace safety.
  • Analyzed production data to identify trends, suggesting improvements for operational efficiency.
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
  • Assisted with weekly inventory counts.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Blocked produce and culled damaged or spoiled pieces.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.
  • Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
  • Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Boosted sales by creating attractive fruit and vegetable displays to entice customers.
  • Completed prep work on pre-packaged vegetables and fruits.

Armored Crewman

United States Army
07.2009 - 02.2013
  • Operated armored vehicles in compliance with safety regulations and operational protocols.
  • Conducted regular maintenance checks to ensure optimal performance of armored equipment.
  • Collaborated with team members to execute secure transport missions effectively and efficiently.
  • Trained junior crew members on safety procedures and vehicle operations to enhance team competency.
  • Analyzed security risks during transport operations, implementing strategies for risk mitigation.
  • Reduced risk of injury or property damage through diligent adherence to proper loading and unloading procedures for heavy vehicles.
  • Contributed to mission planning efforts by providing accurate assessments of terrain conditions and potential hazards.
  • Demonstrated adaptability by quickly learning new technologies and adjusting to changing mission requirements.
  • Participated in numerous training exercises, honing essential skills for combat readiness and effectiveness.
  • Improved crew safety by implementing rigorous training exercises and adhering to standard operating procedures.
  • Increased situational awareness through diligent monitoring of surveillance systems and reporting potential threats.

Education

No Degree - American Studies

Coastal College of Coastal Georgia
Brunswick, GA

Diploma in Electrical Technology - Electrical Technician

Southern Technical College
Port Charlotte, FL
12-2023

High School Diploma -

Wasilla High School
Wasilla, AK
05-2008

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Product restocking
  • Team contribution
  • Retail transactions
  • Merchandising and display assembly
  • Display setup
  • Agile development methodologies
  • Web accessibility standards
  • Adobe creative suite
  • Debugging techniques
  • Merchandise recommendations

Accomplishments

Passed basic training and AIT in the armed forces; deployment to Iraq, and received honorable discharge from the Army


Experienced sales floor and front end associate in department/grocery stores


graduated from Southern Technical College with an award for "Special Recognition in honor of my outstanding commitment and dedication to my education".

Certification

  • Certified Armored Crewmember, US Army - July, 2009
  • Certification of Completing OSHA Training - May 03, 2023

Timeline

Front End Associate

Walmart
08.2024 - Current

Floor Staff Member

McDonald's Restaurant
01.2019 - 12.2022

Produce Associate

Winn Dixie Supermarket
10.2017 - 08.2018

Armored Crewman

United States Army
07.2009 - 02.2013

No Degree - American Studies

Coastal College of Coastal Georgia

Diploma in Electrical Technology - Electrical Technician

Southern Technical College

High School Diploma -

Wasilla High School

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