Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

James Humphers

Sacramento,CA

Summary

I am a driven, honest and friendly individual who is looking to apply my current skills in housekeeping, data entry, office assistance, customer service, and clerical work. I am experienced in an array of computer programs, have excellent communication and customer service skills and have an in-depth understanding of proper housekeeping procedures.

Overview

13
13
years of professional experience

Work History

Housekeeping

Self-Employed
06.2016 - Current
  • Provide Excellent Customer Service
  • Maintain Appearance and Cleanliness of client's homes
  • Move-Ins and Move outs
  • Provide detailed, timely and consistent cleaning services while working in a fast-paced environment with multiple interruptions
  • Sanitize kitchen counters, wipe down cabinets, and sweep and mop floors
  • Disinfect bathrooms and eliminate mold and soap scum from shower stalls and bathtubs
  • Sweep, vacuum, and mop floors, hallways and stairwells.

Grounds Keeper

James Grounds Keeping
05.2018 - 06.2022
  • Maintain homeowners’ outdoor properties
  • Responsible for ensuring that all plants are watered and groomed
  • Perform cleaning duties on the outside of the homeowners home
  • Fertilize, cultivate and weed soil
  • Select bulbs, bushes, trees and flowers for planting
  • Prepare soil and gardens for planting with mulch and sod.

Manager

M H Landscaping
02.2011 - 10.2016
  • Hire and terminate contractors
  • Experience in Microsoft Office, Excel, Map Point, Field Comm, Power Point, Adobe
  • Review, process, and submit various documents
  • Responsible for scheduling of client's, contractors and businesses
  • Efficiently address customer issues to ensure quick and successful resolution
  • Collaborate with each associate to establish realistic monthly sales goals
  • Successfully interact with customers and retail buyers to expedite orders.

Key Data Operator

CA Franchise Tax Board
02.2016 - 09.2016
  • Key entry and verify information from remittance and source documents
  • Read and apply detailed rules and procedures
  • Perform efficiently by identifying the workloads where production standards need to be met and maintain expectations on a consistent basis
  • When processing workloads, meet accuracy expectations
  • As necessary, inform supervisor of procedure and document problems for resolutions
  • Perform quality review, encoding and duties as requested
  • Process returns through Icapture and IPACS manual cashiering
  • Verify all checks for errors and/or amount discrepancies flag all errors and notate issues within the system for admin to audit or correct.

Education

High School Diploma -

Riverton High School
Riverton, UT
2009

Skills

  • Housekeeping Operations
  • Grounds Maintenance
  • Office Administration
  • Microsoft Office proficiency
  • Data Entry
  • Quality Control
  • Accuracy and Precision
  • Dedicated Work Ethic
  • Time Management

References

Available Upon request

Timeline

Grounds Keeper

James Grounds Keeping
05.2018 - 06.2022

Housekeeping

Self-Employed
06.2016 - Current

Key Data Operator

CA Franchise Tax Board
02.2016 - 09.2016

Manager

M H Landscaping
02.2011 - 10.2016

High School Diploma -

Riverton High School
James Humphers