Dynamic professional with extensive experience as a Rideshare Driver for Uber, excelling in customer service and safety. Recognized for achieving high customer ratings through effective communication and punctuality. Proven ability to manage schedules and maintain vehicles, ensuring a clean and reliable transportation experience for diverse clientele.
Overview
25
25
years of professional experience
2
2
Certification
Work History
Rideshare Driver/Private Chauffeur/Courier Driver
Uber/Lyft/Private Contractor
Fresno/San Francisco/ Los Angeles Ca
02.2018 - Current
Developed strong communication skills while interacting with diverse groups of riders daily.
Responded to passenger concerns and complaints politely and professionally.
Followed company guidelines and policies when interacting with passengers.
Assisted passengers with loading and unloading luggage for enhanced customer care.
Built and maintained positive relationships with passengers by providing friendly and professional service.
Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Picked up riders at designated locations and greeted upon vehicle entry.
Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
Adhered to all safety regulations and traffic laws while driving.
Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
Inspected vehicles to confirm safe and fully-functioning working condition.
Materials Handler/Materials Receiver
Kraft Heinz
Tulare, CA
07.2007 - 11.2017
Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Increased productivity, utilizing forklifts and other material handling equipment effectively.
Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
Military Police Officer
US Navy
Lemoore, CA
2001 - 2006
Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
Monitored gate activities, controlled traffic, and responded to emergencies on base.
Conducted thorough investigations into criminal activity on base, leading to successful apprehension and prosecution of offenders.
Provided security support for high-profile events, ensuring the safety of all attendees including high-ranking officials and dignitaries.
Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
Aviation Boatswain's Mate, Fuels
US Navy
Norfolk, VA
1994 - 2001
Participated in numerous deployments supporting global military operations while maintaining a high state of mission readiness at all times.
Assisted in the planning and execution of shipboard refueling evolutions, ensuring efficient transfer of fuel between vessels at sea.
Promoted environmental stewardship by adhering to strict guidelines for waste disposal and spill containment during aviation fuel handling operations.
Facilitated smooth communication between squadrons and support teams by serving as a liaison for all matters related to aviation fuels management.
Maximized operational capabilities by performing routine inspections on aircraft fueling stations and associated equipment.
Exhibited strong commitment to professional development by completing advanced courses in fuels management and related topics.
Consistently met scheduling deadlines under high-pressure environments by prioritizing tasks effectively during peak operational periods.
Education
Military Police Basic Training
Military Police Academy
Lackland, Tx
07.2001
Aviation Fuels Certification -
Aviation Fuels Technician Training
Millington
10.1994
Basic Military Training
Navy Basic Training
Great Lakes, IL
09.1994
High School Diploma -
Edison High School
Fresno, CA
06.1992
Skills
Schedule management
Excellent navigation
Customer service
Punctuality
Safe driving
Cleanliness
Customer engagement
Vehicle maintenance
Route planning
Time management
Clean driving record
Tech-savviness
Patience and tact
Certification
Experienced Electric Forklift Operator standard and Barrel Clamp. Also experienced Yard Truck large trailer (48'-53') spotter. Certified 2007-2018
Rideshare Driver /shopper and Package Courier at Lyft And Uber /Instacart/ Amazon flexRideshare Driver /shopper and Package Courier at Lyft And Uber /Instacart/ Amazon flex