James Hunter
GRAFTON,MA
Summary
Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Hotel/Restaurant Owner/Operator
The Grafton Inn
12.2015 - 04.2023
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Managed payroll, daily deposits, and cost controls.
- Recruited, hired, and trained talented staff to fill vacancies.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Supervised daily activities of restaurant and 25 employees.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
- Planned and executed strategies to increase customer loyalty and retention.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
Associate of Applied Science - Telecommunications Technology
Quinsigamond Community College
Worcester, MA05.2012
Skills
- Service Delivery Management
- Counting Money
- Supply Ordering and Management
- Compliance Requirements
Timeline
Hotel/Restaurant Owner/Operator
The Grafton Inn
12.2015 - 04.2023
Associate of Applied Science - Telecommunications Technology
Quinsigamond Community College
Similar Profiles
Hanna HopkinsHanna Hopkins
Server at The Grafton InnServer at The Grafton Inn
Ioannis LitsasIoannis Litsas
Barber-Hairdresser at THE GRAFTON BARBERBarber-Hairdresser at THE GRAFTON BARBER
Beckett HeidenthalBeckett Heidenthal
Volunteer at Grafton Celebrates the HolidaysVolunteer at Grafton Celebrates the Holidays
Tina Ducasse-JablonskiTina Ducasse-Jablonski
Registered Respiratory Therapist at UMass Memorial Medical Center - University CampusRegistered Respiratory Therapist at UMass Memorial Medical Center - University Campus
Molly NarrisMolly Narris
Camp Counselor at Ymca Of Central MassachusettsCamp Counselor at Ymca Of Central Massachusetts