James Hyatt
Spokane
Summary
Professional logistics specialist with proven track record of ensuring timely and safe deliveries. Skilled in route planning, time management, and handling various types of packages with care. Strong focus on team collaboration and adapting to changing needs. Reliable and results-driven, excelling in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Courier
Zoetis Reference Labs LLC
10.2019 - 10.2024
- Completed daily delivery/pickup assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating vehicles for safe transportation of goods.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Contributed to team success by actively participating in meetings about improving operational procedures.
- Supported team members during peak times, demonstrating strong teamwork and flexibility.
- Reduced delivery times, optimizing routes based on traffic and weather conditions.
- Communicated with dispatch and customers for accurate delivery information.
Courier
Phoenix Central Laboratory for Veterinarians
02.2010 - 10.2019
- Ensured sample integrity with proper handling, packaging, and storage during transport.
- Maintained accurate records of deliveries, pickups, and any special instructions for each job.
- Improved lab efficiency by promptly delivering samples and documents to their designated locations.
- Participated in department meetings, offering input on ways to improve overall efficiency and effectiveness within the courier program.
- Supported laboratory staff by organizing supplies, preparing shipments, and assisting with other tasks as needed.
- Informed lab personnel of any discrepancies or issues encountered during the delivery process for timely resolution.
- Collaborated with team members to optimize routes and schedules, ensuring efficient use of resources.
Education
Bachelor of Arts - Industrial Technology
Washington State University
Pullman, WASkills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Information Technology
- Excellent driving skills
Timeline
Courier
Zoetis Reference Labs LLC
10.2019 - 10.2024
Courier
Phoenix Central Laboratory for Veterinarians
02.2010 - 10.2019
Bachelor of Arts - Industrial Technology
Washington State University
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