James Inglis
Mesa,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Responsive expert experienced in monitoring database performance, troubleshooting issues and optimizing database environment. Possesses strong analytical skills, excellent problem-solving abilities, and deep understanding of database technologies and systems. Equally confident working independently and collaboratively as needed and utilizing excellent communication skills.
Overview
11
11
years of professional experience
Work History
Data Engineer
TriMark RWSmith
08.2021 - Current
- Collaborated with system architects, design analysts and others to understand business and industry requirements.
- Provided technical guidance and mentorship to junior team members, fostering a collaborative learning environment within the organization.
- Migrated legacy systems to modern big-data technologies, improving performance and scalability while minimizing business disruption.
- Communicated new or updated data requirements to global team.
- Designed data models for complex analysis needs.
- Explained data results and discussed how best to use data to support project objectives.
- Enhanced data quality by performing thorough cleaning, validation, and transformation tasks.
- Led end-to-end implementation of multiple high-impact projects from requirements gathering through deployment and post-launch support stages.
- Conducted extensive troubleshooting to identify root causes of issues and implement effective resolutions in a timely manner.
- Conducted thorough exploratory data analysis to identify essential variables for building robust models.
- Cleaned transformed, and analyzed large datasets to uncover hidden trends and patterns for actionable insights.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Ensured seamless communication between internal departments and external stakeholders through timely status updates and progress reports.
- Facilitated knowledge transfer among team members through mentoring initiatives, fostering a culture of continuous learning within the organization.
Jr. Software Developer & System Integrator
TriMark RWSmith
02.2016 - 08.2021
- Developed strong communication and organizational skills through working on group projects.
- Reduced time spent on routine tasks through the development of internal tools designed to automate daily processes.
- Enhanced software performance by identifying and fixing bugs through thorough testing and debugging processes.
- Coordinated deployments of new software, feature updates and fixes.
- Optimized code readability and maintainability by utilizing best practices in coding standards and documentation.
- Translated customer requirements into written use cases.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
Desktop Support Technician
RWSmith & CO
04.2013 - 02.2016
- Configured and tested new software and hardware.
- Utilized remote desktop tools effectively for off-site troubleshooting assistance when required.
- Improved end-user satisfaction by providing timely and efficient desktop support for software and hardware issues.
- Created user accounts and assigned permissions.
- Provided exceptional customer service, resolving a high volume of helpdesk tickets within established timeframes.
- Developed strong relationships with colleagues across departments, fostering a collaborative environment for troubleshooting complex technical issues.
- Played a crucial role in completing large-scale projects on time by providing reliable technical support during all phases of implementation.
- Collaborated with network administrators to ensure seamless integration of desktop systems into the company''s infrastructure.
- Researched and identified solutions to technical problems.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Tested new software and hardware prior to deployment.
Education
High School Diploma -
San Dieguito High School Academy
Encinitas, CA07.2011
Skills
- Requirements Gathering
- SQL and Databases
- Database Design
- SQL Programming
- SQL Expertise
- Data Quality Assurance
- Backup and recovery
- Technical Support
- Database Development
- Database Administration
Timeline
Data Engineer
TriMark RWSmith
08.2021 - Current
Jr. Software Developer & System Integrator
TriMark RWSmith
02.2016 - 08.2021
Desktop Support Technician
RWSmith & CO
04.2013 - 02.2016
High School Diploma -
San Dieguito High School Academy