James Ingram
El Cajon,California
Summary
Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals. Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time. Skilled Class A Driver with clean driving history and valid California license. Accustomed to daily routes with multiple stops. Coordinates smooth loading, unloading and load processing at each location. Meticulous about updating paperwork and DOT-compliant records. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
8
8
years of professional experience
Work History
Heavy Duty Operation Manager
C&D Towing Specialist
10.2015 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Operated with safety and skill to avoid accidents and delays.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Dropped and hooked trailers and changed configuration of equipment.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Answered roadside assistance calls for tows and other vehicle support.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Education
High School Diploma -
Esperanza High School
Placentia, CA06.2004
Skills
- Class a Commercial Driver's License
- Tractor Trailer Driving
- Process Improvement Strategies
- Multi-Unit Operations Management
- Staff Management
- Staff Training
- Dry Vans
- Planning Abilities
- Vehicle Systems
- Vehicle Inspection
- Coupling and Uncoupling
- Double and Triple Trailers
- Route Management
- DOT Requirements
- Commercial Driving
- Operating Hydraulics
- Update Logs
- Daily Vehicle Inspections
- Roadside Assistance
Timeline
Heavy Duty Operation Manager
C&D Towing Specialist
10.2015 - Current
High School Diploma -
Esperanza High School
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